Crystal is so friendly and accommodating. The staff was so sweet and very helpful. It was nice to see everybody wearing their masks and following safety protocol. I will certainly be back again and I look forward to seeing everybody smiling behind their masks, it makes a difference having such a positive attitude! The atmosphere is amazing and I always feel like my needs are met. Thanks again!
11/22/2020
Peter V. VERIFIED CUSTOMER
OK
11/21/2020
Johnnie B. VERIFIED CUSTOMER
Very nice and I was well informed.
11/20/2020
Barbara L. VERIFIED CUSTOMER
I am very satisfied with my service experience with
Stephen Ferraro as always. Thank you!! BLL
11/20/2020
Eva K. VERIFIED CUSTOMER
Bonnie is the best and the guy that took care of my loaner.
11/20/2020
Lisa J. VERIFIED CUSTOMER
Bonnie is the best !! Informative and very knowledgeable.
11/20/2020
Daniel P. VERIFIED CUSTOMER
Steve was very good and polite also knowledgeable. But I must say $89 for an oil change is flat out taking advantage of long time customers like me.
Not Mr. Ferraro fault
I believe it’s cost taking advantage. You send coupons for discounts “but not for oil change”
11/20/2020
Glenn M. VERIFIED CUSTOMER
Bonnie explained all the updates and she was very professional and very courteous
11/19/2020
John W. VERIFIED CUSTOMER
Everything was terrific-thanks Bonnie
11/19/2020
Bryan E. VERIFIED CUSTOMER
Thank you - appreciated all of coordination etc.
11/19/2020
Yvonne J. VERIFIED CUSTOMER
Steve is an awesome service rep. He provided excellent customer service. It was a pleasure coming to Gold Coast Cadillac. He is an asset to your organization!
11/18/2020
Patrick M. VERIFIED CUSTOMER
Stephen was great ! He kept me well informed every step of the way
11/18/2020
Edward P. VERIFIED CUSTOMER
Bonnie made everything go so easy. Thank you
11/18/2020
Karin M. VERIFIED CUSTOMER
I will explain further when contacted
11/15/2020
Dennis B. VERIFIED CUSTOMER
Very appreciative of the service provided to me today by Bonnie and the service tech was excellent. Overall quality of service at Gold Coast is beyond compare.
11/15/2020
Gerard M. VERIFIED CUSTOMER
Crystal was very nice, professional and knowledgable.
11/14/2020
Paul O. VERIFIED CUSTOMER
Stephen was very good because of his thoroughness.
Paul O