Had a 9:20am appointment for an oil change and tire rotation and at approximately 12 noon was called to the desk regarding other issues that should be addressed. Understand they need to be addressed but I should have been notified long before 12 noon
7/12/2020
Johnny W. VERIFIED CUSTOMER
Thank you guys for everything you did you are very professional very courteous and very patient and I appreciate it immensely I will definitely be back at the service of my car thank you gentleman again five stars all around thank you and thank you Steve for everything as I stated before you are very professional when I truly appreciate that thank you
7/12/2020
Becky G. VERIFIED CUSTOMER
Crystal was very helpful
7/11/2020
Roslyn J. VERIFIED CUSTOMER
Stephen is a very pleasant gentleman who took time to listen to my concerns about my vehicle he went with me on a test run and figured out the problem this is not the first time that I had an encounter with him and he was always friendly he’s a great asset to the company. Ms. Jones
7/11/2020
Peter V. VERIFIED CUSTOMER
Poor communication
7/10/2020
Kenneth G. VERIFIED CUSTOMER
She was friendly, courteous and helpful.Keep up the good work.
7/10/2020
Frank G. VERIFIED CUSTOMER
A complete failure. You had my car for almost 12 days and assured me that my AC was fixed. I have to drive to Florida tomorrow in 90 degree heat and yet the AC IS STILL BROKEN. I will be renting a car for my trip and fully expect you to pay for the bill in addition to any cost with finally repairing the AC when I return in 10 days. Sincerely, Frank G
7/9/2020
Michael W. VERIFIED CUSTOMER
Always handled professionally
7/9/2020
Charles F. VERIFIED CUSTOMER
None
7/9/2020
Anthony L. VERIFIED CUSTOMER
We are from Atlantic county so I traveled 80 miles to your dealership because I heard good things about it and not such good things about two other dealerships so I’m very happy and satisfied with the service thank you
7/8/2020
James P. VERIFIED CUSTOMER
Your staff is always professional, and they completed the maintenance service quickly.
I would mandate that your customers wear masks in your waiting room, however.
7/8/2020
Mary W. VERIFIED CUSTOMER
The guy at the desk couldn’t be any friendly!!
7/7/2020
Robert S. VERIFIED CUSTOMER
Excellent service
7/7/2020
Kathleen D. VERIFIED CUSTOMER
it was perfect
7/6/2020
Sam N. VERIFIED CUSTOMER
Bonnie was really exemplary in keeping in touch with me every step of the way, as I gave a long list of issues I wanted checked into on our SAAB 97-x. Nothing was ever “assumed” and she texted me regularly to keep me informed.
I’ll look forward to working with Gold Coast, and in particular Bonnie Lane, in the future.
Best Regards,
Michael Bienz
7/6/2020
Robert F. VERIFIED CUSTOMER
Great
7/3/2020
Maureen C. VERIFIED CUSTOMER
none
7/2/2020
Robert P. VERIFIED CUSTOMER
Rolled in with no appointment.
Was given a loaner car.
Out of there in 10 minutes.
Got a call 1 hour later to come and pick up my vehicle.
Quick service........thanks again
7/1/2020
Delynn S. VERIFIED CUSTOMER
I worked with Bonnie in service and she helped me out with exactly what I needed.
7/1/2020
James P. VERIFIED CUSTOMER
Bonnie was spot on with the diagnosis.
Guys are the best