Facility and staff are always professional. Bonnie is great as always.
6/5/2020
Kim M. VERIFIED CUSTOMER
Bonnie was extremely helpful and provided lots of good information. She was friendly, kind And professional. Would ask for her in the future!
6/5/2020
Ralph J. VERIFIED CUSTOMER
Yes supreme customer service and knowledgeable service reps.
6/5/2020
Eileen M. VERIFIED CUSTOMER
Bonnie the advisor was fine, whoever decided they couldn’t warranty ANOTHER radio problem with an already service weary vehicle Cost Gold Coast a loyal customer. Having purchased or leased our last 6 vehicles with Gold Coast it’s time
To move on. Sometimes a little understanding goes a long way. Turning Escalade back this coming October and going back to Mercedes
6/4/2020
Bernard L. VERIFIED CUSTOMER
Very nice job by Steve . As always
6/4/2020
Joy G. VERIFIED CUSTOMER
Excellent service.
6/4/2020
Dennis C. VERIFIED CUSTOMER
Great service. Fast and hassle free.
6/3/2020
Menachem G. VERIFIED CUSTOMER
Stephen Ferraro was very helpful, took very good care of me, and helped me with my service appointment. He was very professional, and the car was ready on time. I was very satisfied.
Menachem .
6/3/2020
Robert R. VERIFIED CUSTOMER
I have always been completely satisfied with my experiences at Gold Coast, which has been for years.
Had my first negative experience from a young lady that worked in the service department. Curt, not at all like the Cadillac experience that I have had for over forty years. I used a difference representative, Stephen Ferraro, who was wonderful as usual.
Check me out I never complain, but I was taken back by the attitude. This young lady may be good at her job, but she lacks in people skills.
6/2/2020
Richard G. VERIFIED CUSTOMER
I only bring my car to gold coast. I live 40minutes away and still come back.
6/2/2020
Albert W. VERIFIED CUSTOMER
Very polite
6/2/2020
Michael O. VERIFIED CUSTOMER
Stephen Ferraro was extremely knowledgeable, efficient, on time and courteous. It’s a pleasure to deal with People like Steve that exemplify superior service. Thank you.
6/2/2020
Norbert A. VERIFIED CUSTOMER
The service provided by Stephen was top notch. Thank you
5/30/2020
Harry S. VERIFIED CUSTOMER
Quick easy and safe
5/30/2020
Charles H. VERIFIED CUSTOMER
As always service was great.
5/30/2020
Rhonda S. VERIFIED CUSTOMER
Always great service when dealing with Crystal. I have been bringing my Cadillac to Gold Coast for years and it’s always nice to have Crystal there to take care of my car needs!
5/29/2020
Arthur G. VERIFIED CUSTOMER
Everything good. I was welcomed on short notice and car serviced promptly. Everyone and everything ery nice.
5/29/2020
Annette D. VERIFIED CUSTOMER
None
5/29/2020
Mary B. VERIFIED CUSTOMER
Only displeased with only 36m plan, especially,since station wasn't open .
5/29/2020
Helen C. VERIFIED CUSTOMER
They did the work fast & I wasn’t inconvenienced because they gave me a loaner !!