Thank you for your excellent service . Have a great holiday
11/22/2018
Michael D. VERIFIED CUSTOMER
The follow up for my maintenance was dismal. I do appreciate the fix for the recall, however my advisor said it wasn’t for me. Martin Chevy seemed to unprepared and not willing to help a customer. I said I did not want to leave my car for the weekend when I dropped it off on Friday, I didn’t get it back until Tuesday. You have to train people to interact with customers at a much higher level. That was not a pleasant experience for me.
11/22/2018
Walter N. VERIFIED CUSTOMER
Great customer service .
11/22/2018
Jon L. VERIFIED CUSTOMER
Service was fine. But: Car was returned dirty. It had been recently washed. It is always garaged. The car was left out where it got dusty, then damp overnight. Finally, someone drove it through the water mess in your driveway and splashed mud up on it. Thanks guys. Really appreciated that.
I’ll send pics next
11/21/2018
FERNANDO R. VERIFIED CUSTOMER
Michael was great he explained everthing from start to finish and what to expect. Woukd take my vehicle there again !
11/21/2018
Leslie A. VERIFIED CUSTOMER
Jose was terrific - he went way out of his way.
11/21/2018
Kathie K. VERIFIED CUSTOMER
Took to long appointment was at 10:30 asked about how long it will take was told about an hour took 2.5 hours. That was the only thing wrong other than that I was satisfied.
11/21/2018
Andrew E. VERIFIED CUSTOMER
Mr. Buhl made servicing my vehicle not only convenient, but pleasant
11/21/2018
CRISTIAN C. VERIFIED CUSTOMER
Rich was really polite and knowledgeable. He was able to provide concise information and made it simple for me to understand. However when I called to make the appointment Juan was very rude when he answered the phone, I was contemplating going somewhere else, but luckily Rich saved the day.
11/20/2018
David L. VERIFIED CUSTOMER
Richard does a fantastic job.
11/20/2018
Keith K. VERIFIED CUSTOMER
Richard is the best. Thank you for moving him back to service
11/20/2018
ARELY V. VERIFIED CUSTOMER
He's very helpful and took the time to tell me what services my car needed.
11/19/2018
Bill G. VERIFIED CUSTOMER
Your Service Dept people are always super nice
11/19/2018
Kazumi D. VERIFIED CUSTOMER
Thanks!
11/19/2018
JOSE H. VERIFIED CUSTOMER
Great customer service like always!
11/19/2018
Cathleen K. VERIFIED CUSTOMER
It was like I was in a totally different place—the previously negligent, terrible “service” was replaced with prompt, courteous, caring and intelligent help. It was great. Alvin was terrific. First time, no one in any role, except for a kind phone receptionist, responded at all. This time, the entire crew seemed to be eager to provide excellent service. Most of my interaction was with Alvin who was professional, charming and efficient. Thanks for asking.
11/19/2018
Marilyn L. VERIFIED CUSTOMER
William was friendly and helpful!
11/18/2018
Gail N. VERIFIED CUSTOMER
Good job! N
11/18/2018
Kevin S. VERIFIED CUSTOMER
Very professional and kind and was able to complete my car very quickly