They were unable to diagnose a simple problem with the steering column. They quoted me $179.00 to even try to diagnose it. I did a 4 second search on the internet to show them what the problem was. They indicated that the did a visual inspection and couldn’t locate the problem. I immediately drove the truck to another shop. They immediately diagnosed it and fixed it in less than two hours. I won’t be back...
11/13/2018
Geoff G. VERIFIED CUSTOMER
Smooth sailing through an impromptu visiting for a new battery.
Rich, professional and personable as always provided me with the necessary updates.
11/12/2018
Nellie L. VERIFIED CUSTOMER
Alvin followed up on my call about my repair he was very pleasant & helpful I received a phone call from Ben with in the hour . Thank you for your prompt repair
11/12/2018
JULIAN G. VERIFIED CUSTOMER
Great customer service and a friendly environment.
11/12/2018
Kevin Paula. VERIFIED CUSTOMER
Michael J Cassidy was very nice and helpful to Kevin and myself. He is a very kindhearted person. If I was to give him a score from 1to10 I would give him a double 10. I would for sure recommend him to all my friends that go there. Awesome young man. Thanks from us both. Kevin and Paula Mahoney ????
11/11/2018
Carlos R. VERIFIED CUSTOMER
Sanchez did an excellent job. Everyone there including the cashier helped me. Thank you
11/11/2018
IGOR G. VERIFIED CUSTOMER
Rxceeded expectation
11/11/2018
James E. VERIFIED CUSTOMER
Thank you for making sure my vehicle meet the standards that I know Chevy has come to stand by and uphold. My car makes the signature Chevy sound now, when I rev the engine, which is a sound that is unmistakable. I feel balance in the two mufflers. As I continue to have my vehicle serviced, I will be expecting the same signature service. So make sure everyone in the maintenance dept. knows that. I felt so good about the car and the service. I hooe that it will be like this always! Thank you!
11/11/2018
Patricia C. VERIFIED CUSTOMER
Richard is an outstanding service advisor.
He is a hard worker with a great attitude.
It is a pleasure to my vehicle to him.
Richard is a asset to Martin Chevrolet.
11/11/2018
Deborah B. VERIFIED CUSTOMER
Richard Cabrera has been so helpful every time I come in. He gets a 5*!
11/10/2018
Cherrone D. VERIFIED CUSTOMER
Appreciated being seen earlier than my appointment time.
11/10/2018
Todd H. VERIFIED CUSTOMER
Just a simple lack of communication and not being very concerned. And answer my question that he was not sure about and just telling me no. I have used my extended warranty before I am well aware of the process it would take the representative most of the day to process things on the computer system thank you this has been the worst experience I've had in 2 years with Martin Chevrolet
11/10/2018
Fernanda Q. VERIFIED CUSTOMER
Always a good job when I take my vehicle in to service. Michael was realistic about the issue I was having with my vehicle and was honest about how long it would take to fix. Thank you
11/10/2018
Andre B. VERIFIED CUSTOMER
It was pretty lame, got a quick vehicle return tho, only because I was shorted service and didn't recieve a full service maintenance (as per the arrangement when I purchased the vehicle) , I didn't get a tire rotation or a top off with my free scheduled maintenance. It was kinda of a RIP off. Also no carwash and the black lady driver returning my vehicle obviously passed gas in my car right before returning it. Feel like you guys owe me another one
11/10/2018
MOUNISHA S. VERIFIED CUSTOMER
I would love to give Mr. Rich Cabrera,
A special thank you for all the great, Amazing, Wonderful help that he giving me and my family. He deserves a raise and a promotion. I want Rich Cabrera to be our service rep from now own. Thank you Rich.
11/10/2018
BARBARA L. VERIFIED CUSTOMER
He was very personable and professional
11/10/2018
CHRISTOPHER M. VERIFIED CUSTOMER
Thank you
11/10/2018
Ellen B. VERIFIED CUSTOMER
Excellent service
Super!!!
Very professional and informed
Thank you
Ellen