Very satisfied with the service provided by Tyler. He was helpful and made sure needs of my car were taken cared of.
10/2/2021
Jacci M. VERIFIED CUSTOMER
As always.... wonderful service from Grapevine Ford!
10/1/2021
ALLEN W. VERIFIED CUSTOMER
Jody kept me informed about service progress.
10/1/2021
Brooke H. VERIFIED CUSTOMER
Bob was wonderful to work with and provided great customer service!
10/1/2021
CONNER D. VERIFIED CUSTOMER
Jody was awesome! We appreciated her help in getting us back on the road as quickly and safely as possible! We highly recommend her and the entire Ford service team at Grapevine!
10/1/2021
Christhoper J. VERIFIED CUSTOMER
Great experience. Looking forward to receiving the survey
10/1/2021
Jerry W. VERIFIED CUSTOMER
Thank you for fixing the recall issue on my car.
10/1/2021
Zaneta M. VERIFIED CUSTOMER
Tyler was very, very helpful along with being friendly with a smile on his face. I really enjoyed having Tyler taking care of my car.
10/1/2021
Charlene B. VERIFIED CUSTOMER
Thank you for taking care of my vehicle and making sure I was satisfied!!
10/1/2021
Agnes V. VERIFIED CUSTOMER
Good service. Try
10/1/2021
Keith H. VERIFIED CUSTOMER
Kevin always treats me right!
10/1/2021
Chris M. VERIFIED CUSTOMER
Tyler was seriously amazing! We brought the MERKBUS in so many times over the span of a few weeks and Tyler was always able to get it in quickly to get diagnostics and repairs.
Somehow I always left happy ,even when things ended I costing more and taking longer! Thanks again!
10/1/2021
Joanne W. VERIFIED CUSTOMER
Miguel does an awesome job. You are lucky to have him.
10/1/2021
Dennis K. VERIFIED CUSTOMER
The service tech -Ms. **** was great, a ten!
My disappointment was I spent over $500.00 on repair that took 3 days and
Your Service Department didn’t even do a curtesy wash of my vehicle!!
10/1/2021
George N. VERIFIED CUSTOMER
Ok
10/1/2021
Norma S. VERIFIED CUSTOMER
We appreciate the service and service recommendations we received. Our vehicle is running great and looks brand new after our Zactek treatment. Thank you.
10/1/2021
BRIAN F. VERIFIED CUSTOMER
Jody always does a first class job which is why I continue to trade with Grapevine Ford. She is the consummate professional and always looks for opportunities to improve service to her customers.
10/1/2021
SHASHIKESH S. VERIFIED CUSTOMER
Nothing was fixed, experiencing same problems with the car.
10/1/2021
Matthew M. VERIFIED CUSTOMER
Aaron was great to work with and we enjoyed a great first time experience with the Service department.
Thank you!
10/1/2021
Ronnie W. VERIFIED CUSTOMER
My wife and I both went in for an oil change my wife’s car sits in the parking lot for two hours before they ever got it to the back to change the whole I think that is a little bit ridiculous