I think my charges were inflated due to the fact I used points. Example …. Last April I paid 157.00 for diesel filter change and oil. You people charged me 224.00. Something is amiss. The other charges were high after further review
9/15/2021
Johnny D. VERIFIED CUSTOMER
Bob was very professional and kept me informed throughout the diagnosis and repair. Definitely would be back for future service and gives me a good opinion of Grapevine Lincoln.
9/15/2021
SUSAN A. VERIFIED CUSTOMER
Heath was exceptional in his customer service. His positive can do attitude made me feel confident in your dealership’s services.
Thank you!
PSI appreciate the Lyft rides home from and back to the dealer.
SUSAN A
9/14/2021
Advanced Business. VERIFIED CUSTOMER
Great!!!!
9/13/2021
KATRINA H. VERIFIED CUSTOMER
They forgot to put oil in my car when they changed
9/13/2021
Julie W. VERIFIED CUSTOMER
Alfredo was so personable and friendly. He made my first visit to Grapevine Ford absolutely wonderful!
9/13/2021
Iran H. VERIFIED CUSTOMER
My service agent was great, I was able to get in relatively quickly when I called - the car didn’t take too long. But I was disappointed with the ZAKTEK - I don’t feel like the car was very clean or detailed for that aspect. I get better/ deep washes at my car wash.
9/12/2021
Ambai V. VERIFIED CUSTOMER
My display shows the oil reset successful indicator. How do I reset it to display speedometer?
9/12/2021
Kathryn R. VERIFIED CUSTOMER
Exceptioal & unfailingly courteous are how I describe Pete.
9/12/2021
Danny M. VERIFIED CUSTOMER
Heath is one of the best service advisors I have ever worked with.
9/12/2021
Jeffrey R. VERIFIED CUSTOMER
Great Job!
9/12/2021
Marian B. VERIFIED CUSTOMER
Aaron is excellent and takes good care of my van
9/12/2021
Barbara B. VERIFIED CUSTOMER
Aaron is the best. I’m lucky he is my rep.
9/12/2021
Anitamarie L. VERIFIED CUSTOMER
Excellent service! Pete is professional, thorough and time-efficient.
Thank you so much.
9/12/2021
Thomas P. VERIFIED CUSTOMER
Miguel Luna is my go to service pro at Ford. Lose him and you lose me as a customer.
9/12/2021
Fernando B. VERIFIED CUSTOMER
Pete was transparent and very cordial
9/12/2021
Mike B. VERIFIED CUSTOMER
Jason terrific and professional!
9/12/2021
Laura R. VERIFIED CUSTOMER
I appreciated Robert’s thorough job and explanation of the issues. He assisted with making the logistics run smoothly with little inconvenience. He is patient, friendly and helpful.
9/12/2021
Mitchell N. VERIFIED CUSTOMER
Bob Leininger provided exceptional customer service score, during and after the completion of my vehicle’s service at Grapevine Lincoln. Communication of the status of my vehicle was clear and timely.