Alfredo was great and I’m happy with the overall service. My only complaint is it took 3hrs for an oil change and inspection. It’s not really Quick Lane when I have to leave the dealership and come back three hours later. I will say the Lyft service was a fantastic addition as it helped me get somewhere for lunch and work remotely until my truck was done.
9/1/2021
Hntb (. VERIFIED CUSTOMER
Daren is always looking out for me and the vehicle.
He is a great ambassador for your dealership!
Chris
9/1/2021
Randy M. VERIFIED CUSTOMER
As usual, Jody gave me great service & was able to alert the service manager of a future issue concerning trailering! I am throughly pleased to put my vehicle under Jody’s care knowing that any problems will addressed!
R Mitchell
9/1/2021
WILLIAM K. VERIFIED CUSTOMER
Thanks for the dedication and communication from the service manager to keep me up to date and progress and setting expectations
9/1/2021
Jolin M. VERIFIED CUSTOMER
Bob has been great to work with!
9/1/2021
Kathryn D. VERIFIED CUSTOMER
Miguel did a great job!!
9/1/2021
Marcia G. VERIFIED CUSTOMER
Did good!
9/1/2021
Krysta H. VERIFIED CUSTOMER
Great service!
9/1/2021
Frank R. VERIFIED CUSTOMER
I’ll request him again the next time.
9/1/2021
Keith K. VERIFIED CUSTOMER
As usual, Aaron was terrific. He explained the details of my 30,000 mile service on my F150 truck and he got the work done in a timely manner. I could not be more pleased.
9/1/2021
Leah K. VERIFIED CUSTOMER
Aaron is great at keeping me up to date with the status of my car! Keep up the good work Aaron!
9/1/2021
JOHN F. VERIFIED CUSTOMER
Great service from Pete. Very quick and professional. 5 stars ??????????
8/31/2021
Lesa V. VERIFIED CUSTOMER
Very friendly and helpful!
8/31/2021
Heidi M. VERIFIED CUSTOMER
Thank you for being so efficient and professional with handling my car. I was nervous going to a Ford dealership after my horrible experience at Five Star Ford in NRH but I am happy to find a location I can trust now.
8/31/2021
Nathan M. VERIFIED CUSTOMER
Jody goes above and beyond to make sure her customers are taken care of. She is very understanding and does everything she possibly can.
8/31/2021
IAN D. VERIFIED CUSTOMER
Miguel went out of his way to ensure that not only my vehicle was being taken care of but I was as well.
8/31/2021
Tom C. VERIFIED CUSTOMER
Jody went-out of her way to force my way into service, she kept me up todate every step through the service to make sure I was able to react
THANK you Jody Tom C
8/31/2021
ZACHARY H. VERIFIED CUSTOMER
Paint touch up was atrocious, loaner died on me and I was never reimbursed for the Uber I had to take to pick up my truck. I hope my truck has 0 issues for the next 60k miles so I don’t have to get anything done under warranty because grapevine Ford is trash. Won’t ever buy a car from there no matter what deals are going on
8/31/2021
PATRICK C. VERIFIED CUSTOMER
Pete was great! Always completely satisfied with the Grapevine Ford Team. Thanks for all you do!
8/31/2021
Kandi S. VERIFIED CUSTOMER
Tyler is super helpful, attentive and very professional!! Great experience!