I was completely satisfied, an felt that Tyler was professional, open and honest throughout the whole process...
8/26/2021
Ron H. VERIFIED CUSTOMER
Jodi was Excellent!
8/26/2021
Denton S. VERIFIED CUSTOMER
Excellent service and Care ????
8/26/2021
Steven C. VERIFIED CUSTOMER
He was excellent.
8/26/2021
Matt S. VERIFIED CUSTOMER
Very professional, fast and friendly service!
8/26/2021
Myra B. VERIFIED CUSTOMER
Received excellent service from Heath!
8/26/2021
Randall P. VERIFIED CUSTOMER
Bob is great as usual.
Give that man a raise.
8/25/2021
Randall P. VERIFIED CUSTOMER
Bob is great as usual.
Give that man a raise.
8/25/2021
Jordan F. VERIFIED CUSTOMER
Chris was informative and prompt at following up… Great experience!
8/25/2021
Hunter L. VERIFIED CUSTOMER
Wish that recall work didn’t take 6 hours when i came in for a check engine light
8/25/2021
Jason G. VERIFIED CUSTOMER
After purchasing this used vehicle for my son, the only person I would trust with it is Pete. He understands his customers and treats us truly like family. He is honest on what is crucial and what can wait for those of us that need to budget our expenses. His ethics are above reproach. I always feel Pete is the example when it comes to the core standards for a business (including the signs around Grapevine Ford).
8/25/2021
Sami P. VERIFIED CUSTOMER
Would be nice to have some coffee while waiting the service to be completed.
8/25/2021
Helem P. VERIFIED CUSTOMER
The sensors on my truck don't work, the mechanic told me that he can't fix it because the truck is up. I wonder if they'll fix me because that's how they sold me.
8/25/2021
Ali P. VERIFIED CUSTOMER
Pete Roshell does an excellent job taking care of us. We really appropriate it
8/25/2021
Georgia P. VERIFIED CUSTOMER
While my vehicle was there Bob was in constant contact with me. It’s frustrating enough under normal circumstance when you have to constantly contact your advisor for status updates, so I was particularly impressed by this. I recognize there is high demand for the service department right now and that the staff is under a lot of pressure, so I especially appreciated the communication. Bob set the proper expectation regarding completion time which I also appreciated. Not only that, but all repairs were made perfectly. It was a very pleasant experience. Thanks, Bob!!