Heath is just the best. Concerned and keeps you informed. Best service I've had from Grapevine Lincoln.
8/15/2021
Thomas P. VERIFIED CUSTOMER
As always, Pete went above and beyond to watch out for his customers. His professionalism and dedication is the reason I always take my service needs here.
8/15/2021
Michael C. VERIFIED CUSTOMER
Tyler was a great guy to work with. He made me have a great experience with the recall on my truck rather than usually dreading it. Will definitely use ford grapevine and Tyler from now on.
8/15/2021
Bena M. VERIFIED CUSTOMER
You had my car 6 weeks this last time. You had been trying to fix it since Oct. 2020. That is too long.
8/14/2021
Ryan R. VERIFIED CUSTOMER
Tyler was very helpful and kept us informed on the process. A true professional!
8/14/2021
VIRGINIA H. VERIFIED CUSTOMER
Yes, I will be on watch for a survey from Ford. I am very satisfied with service at your company.
8/14/2021
Linda R. VERIFIED CUSTOMER
A very capable young man that addressed with professionalism our every concern
8/14/2021
Ralph B. VERIFIED CUSTOMER
They got my truck in and out for service in a reasonable amount of time.
8/14/2021
Coavert H. VERIFIED CUSTOMER
Jason did an OUTSTANDING job
Of customer service.. Our son is leaving for college and we desperately needed to have some thing fixed. He squeezed us in got the job done in the vehicle runs perfect in addition, we had the oil changed and tires rotated. The service we have ever had at this dealership hands-down
8/14/2021
TIM O. VERIFIED CUSTOMER
Good service!
8/14/2021
Ginny F. VERIFIED CUSTOMER
Jason was great to work with. He kept me informed of the status of my vehicle and did his best to provide an efficient experience for the work performed. He was a great help!
8/14/2021
David A. VERIFIED CUSTOMER
The finance department is a bunch of liars and Pete has to deal with the ****. I’m 17 vehicles deep in this and trying to buy more. But I have 3 bold face lies on the finance side and I’m about to go as public as I can with them to find out how many others have the same problems. Again Pete is a good honest dude and trying to protect y’all but the lies are too much. I’m over the lies. I will find everyone I can to get with my attorney on this. I’m over it. And y’all run credit and lie to folks and ask us to dispute with credit bureaus. That’s not ethical at all. Nothing I’ve seen has been. Since 1998, 17 vehicles.
8/14/2021
Roland J. VERIFIED CUSTOMER
The person that worked on my truck didn’t check to make sure it was done right