Robert is always awesome when I get my vehicle serviced! I get treated very well at this location!
5/15/2022
Megan K. VERIFIED CUSTOMER
Bob was kind and remembered me & my car from the last service time. Everything was completed quickly and Bob updated me on the progress of the service throughout my visit.
5/14/2022
SHALENA R. VERIFIED CUSTOMER
Everything went well
5/14/2022
CODY H. VERIFIED CUSTOMER
Heath made this experience exceptional!
5/14/2022
William D. VERIFIED CUSTOMER
Great, fast service.
5/14/2022
Joesph K. VERIFIED CUSTOMER
Heath always does his best to see my needs are met. He is a tremendous asset to your team. I have many options for service, he is the main incentive for me to continue doing business with Grapevine Lincoln.
5/14/2022
Adam V. VERIFIED CUSTOMER
Daren was awesome. Great experience. He truly values taking care of his customers.
5/14/2022
JOHN C. VERIFIED CUSTOMER
Excellent service provided by Pete
5/14/2022
COURTNEY B. VERIFIED CUSTOMER
Friendly, courteous service. Took longer than expected but they at least notified me of the delay
5/14/2022
CHUCK M. VERIFIED CUSTOMER
Chris was awesome. However, you have a serious problem with your scheduling department and/or software. When I arrived for my appointment, Chris could find no record of my appointment in your system. He still managed to get my vehicle in on time and out within the time promised by Austin in scheduling.
I called your scheduling phone number again while I was waiting for my vehicle service. I was told that Austin was not available that day, but another gentleman was able to find my appointment which Austin had made. He was unable to tell me where the breakdown was in communicating the appointment details to the local dealership.
5/14/2022
Shawn T. VERIFIED CUSTOMER
Ericka did what she could for me. Tyler did nothing, Jason was a total failure.. so I am on my 3rd service rep now
5/14/2022
Stephen Z. VERIFIED CUSTOMER
Pete was great getting the work completed ASAP
5/14/2022
Shara M. VERIFIED CUSTOMER
Robert is professional but also personal. He listens and understands the owner’s viewpoint. Keep him around.
5/14/2022
Robert S. VERIFIED CUSTOMER
Aaron was freaking awesome! His exemplary customer service is why I always buy cars and have them serviced at Grapevine Ford!
5/14/2022
FRED P. VERIFIED CUSTOMER
Kevin always provides superior service when I have it serviced at GVF. Kevin's professionalism and knowledge makes the experience a pleasure.
5/13/2022
Michael B. VERIFIED CUSTOMER
I have a long history of great service with Ford. See you next time.
5/13/2022
DUSTY G. VERIFIED CUSTOMER
Aaron did a great job. I had a less pleasant experience a few months ago when I stopped by the service department for the same service needed, so I wasn't sure what to expect, but Aaron is fantastic. Totally satisfied.
5/13/2022
Donald K. VERIFIED CUSTOMER
Thank you
5/13/2022
Mabyn H. VERIFIED CUSTOMER
Excellent service!
5/13/2022
Jerry R. VERIFIED CUSTOMER
Completely satisfied! Smooth sailing from start to finish!