Thank you Aaron for taking care my car service repair and meet the deadline to return my car as you promised. Appreciate your service and same with mechanics who repair my car.
5/10/2022
SURAJ N. VERIFIED CUSTOMER
Heath has always provided me with exceptional service. I am sure he does that to everyone. Highly appreciated. Thank you Heath.
5/10/2022
James B. VERIFIED CUSTOMER
Thanks you for your fort quality service
5/10/2022
REGINALD P. VERIFIED CUSTOMER
Heath was very friendly and helpful
5/10/2022
Patrick A. VERIFIED CUSTOMER
Pete always does a great job
5/10/2022
Carmen J. VERIFIED CUSTOMER
He kept us updated on our vehicles status, and he was very professional.
5/10/2022
RUSS M. VERIFIED CUSTOMER
Completed service as promised. Very happy.
5/9/2022
GARY E. VERIFIED CUSTOMER
Repaired faster than expected.. professional and courteous.. great job..
5/9/2022
Lisa T. VERIFIED CUSTOMER
Christopher was great! Thanks for the wonderful service.
5/9/2022
Jonna M. VERIFIED CUSTOMER
Heath always takes exceptional care of me and my vehicle.
5/9/2022
Jerry M. VERIFIED CUSTOMER
Very knowledgeable and personable service agent Alfredo Zacarias.
5/9/2022
Shannon B. VERIFIED CUSTOMER
Very personable and helpful
5/8/2022
Kim W. VERIFIED CUSTOMER
Heath is outstanding and a real pro to work with. I look forward to a long relationship with the dealership in large part because of the opportunity to work with Heath. Thank you!!! From a long time Ford and then Lincoln owner who has moved back to Texas from Illinois and appreciates those who protect and enhance the Lincoln brand.
5/8/2022
Lesly P. VERIFIED CUSTOMER
Mr. Roshell was very personable, friendly and professional. He kept us informed of their progress and gave us a very thorough evaluation and recommendation on the issues that were found.
5/8/2022
Dale K. VERIFIED CUSTOMER
Heath is excellent. He knows that service department can take care of my car. He takes care of the customer. The maintenance department was a mess on Friday. What should have been done in less than 2 hrs took 4 1/2 hrs. Heath kept me informed, offered me options. There is a Lincoln dealer 7 miles from my house. But I will drive 20 miles because of Heath’s proven customer service care.
5/8/2022
JANET T. VERIFIED CUSTOMER
Appreciate Christopher Walker. Our visit to the service department was great. He’s knowledgeable, dependable, a people person. Definitely a win!
5/8/2022
Randy L. VERIFIED CUSTOMER
Aaron has been with me since the moment I bought my truck. He's legit and a very valuable employee for Grapevine Ford!
5/8/2022
DENISE V. VERIFIED CUSTOMER
Bob is always wonderful to work with. He is easy to talk to also amazing customer service. Thanks again Bob.
5/7/2022
CHARLIE C. VERIFIED CUSTOMER
Bob was a miracle worker in this case! You should clone him and make all advisors like him. Exemplary service!!