Heath is the best very knowledgeable, friendly & very respectful
5/7/2022
Charles C. VERIFIED CUSTOMER
I want to express the service that was given to us by your employee Alfredo Z. He went above and beyond to make it right for the wait time we had with both of our vehicles that were there for a oil change . They had our vehicles from 8:00 am to 12:30. But because of the customer service given by Alfredo I would happily use Grapevine Ford again.
5/7/2022
Robert S. VERIFIED CUSTOMER
Darren was great, service was excellent!
5/7/2022
JASON J. VERIFIED CUSTOMER
Very nice and professional.
5/6/2022
TYREKE E. VERIFIED CUSTOMER
Everything was executed to the highest level of professionalism and with enough warmth to make the experience comfortable and welcoming.
5/6/2022
Tony D. VERIFIED CUSTOMER
I like the friendly and experienced staff at Lincoln. Always have a great experience there
5/6/2022
Mike H. VERIFIED CUSTOMER
I need a sticker for my next oil change. Slow down ya'all trying too hard.
5/6/2022
Katherine W. VERIFIED CUSTOMER
Jody was awesome! I’ve spent the last 3 months trying to get my rear seat fixed. No one would call me back.
5/6/2022
ROWLAND W. VERIFIED CUSTOMER
Tyler is great. He takes good care of my vehicle and keeps me informed all the way!
5/6/2022
William N. VERIFIED CUSTOMER
Tyler was great!
5/5/2022
Trever K. VERIFIED CUSTOMER
Bob the Tech was great. But I called prior to make the appointment and was told to do it through my LincolnWay app. They did come pick up my car but they were suppose to leave a loaner car (per the description on the app$ and did not do that. I now have to have another appointment to get the other things fixed on my car. Should have all been done at the same time as requested in the appointment info. I have so far not had the "Lincoln Experience " that I was told would happen when I bought the car. It's been frustrating to say the least.
5/5/2022
Andre C. VERIFIED CUSTOMER
He was great
5/5/2022
MARK H. VERIFIED CUSTOMER
I would rather speak in person because of many issues especially with me being a first time buyer. I would love to say that I did run into a Mr Jordan Bell at the gas station next door to yall and my job and he was so helpful and also Mr Ken as well. I love my new car and would really love to speak to someone to help me with certain questions. This is why my step father is very much important to someone in my situation to help me out with knowledge ???? of making the right decision. Thank you. Mary Mcgee
5/5/2022
Randy B. VERIFIED CUSTOMER
Arron is the best at his job !
5/5/2022
Jeffrey H. VERIFIED CUSTOMER
Pete did a great job! He even took time to chat up my 4 year old daughter!! Great customer service.
5/5/2022
ANGELA T. VERIFIED CUSTOMER
I'm very pleased with the performance of Christopher Walker and the service I received on the oil change and quickness of the job well done. Thank you.
5/5/2022
CHRISTINA P. VERIFIED CUSTOMER
Pete was nice! He got my ride to work set up quickly so I did not miss a lot of time away.