Special thanks to Heath and the trim team. They were able to get the rattle resolved, and it may sound petty, but it is like a whole new vehicle. Thanks!
4/16/2022
Jose G. VERIFIED CUSTOMER
Heath is great, very helpful and professional, he deserves 5 stars
4/16/2022
Randall F. VERIFIED CUSTOMER
Great service
4/16/2022
Bernard C. VERIFIED CUSTOMER
Great service. Thank you.
4/16/2022
Kevin A. VERIFIED CUSTOMER
Pete was very good but your part department should not do inventory at 7:30 am because it makes oil change last 2 hours. But Mr Pete was good of letting me know what was going on
4/16/2022
ASHISH S. VERIFIED CUSTOMER
Chris was just amazing. I really appreciated his candor and detailed explanation to the service offering. Other ford service centers should learn from this!
4/16/2022
Randell B. VERIFIED CUSTOMER
Daren Hayden has always made sure my vehicles are in great shape. Daren is a true professional!!
4/15/2022
Jane R. VERIFIED CUSTOMER
He has always taken very good care of me when I come in.
4/15/2022
Gene M. VERIFIED CUSTOMER
Did very well in tracking an repairing remaining issue at a very fair price
4/15/2022
PATRICIA F. VERIFIED CUSTOMER
Health really wanted to help and it seemed like parts were the problem in taking so long in service.
4/15/2022
Aleksandr G. VERIFIED CUSTOMER
Excellent????????
4/15/2022
Marcia R. VERIFIED CUSTOMER
Heath is always professional, thorough & customer focused. Much appreciated!
4/15/2022
Rhea H. VERIFIED CUSTOMER
Very helpful and kind.
4/14/2022
Thomas M. VERIFIED CUSTOMER
Great service
4/14/2022
Minnette Q. VERIFIED CUSTOMER
Heath stays on top of things and keeps me informed.
He’s the BEST!!!
4/14/2022
Gary G. VERIFIED CUSTOMER
Aaron went above and beyond to get my issue with truck taken care of and keeping me informed throughout
4/14/2022
JUANISHA G. VERIFIED CUSTOMER
Christopher was super nice to wait for me to arrive (my appointment was at 5 PM and I called ahead to let them know I was 15 minutes behind but showed up half an hour late due to traffic). He quoted that he would be less than an hour on getting my state inspection done and sure enough it was done very quickly! I appreciate the quick service and being patient while I was running behind.
4/14/2022
RICARDO O. VERIFIED CUSTOMER
Christopher is always friendly and helpful. Very satisfied with the Grapevine Ford Quick Lane service.
4/14/2022
Matt P. VERIFIED CUSTOMER
Mr. Walker was kind, courteous and professional. Great experience.