Heath was a pleasure to work with, professional and customer focused. I will only return for service with Heath.
4/14/2022
Greg C. VERIFIED CUSTOMER
Daren provided outstanding service!
4/14/2022
Dannie C. VERIFIED CUSTOMER
N/A
4/14/2022
Mike O. VERIFIED CUSTOMER
Battery replaced on short notice timely
4/14/2022
Susan B. VERIFIED CUSTOMER
Pete was polite, helpful, organized and accommodating. He kept me well informed throughout the day.
4/14/2022
CHAD R. VERIFIED CUSTOMER
Pete Rochelle is an outstanding customer service manager. Grapevine Ford is lucky to have him on staff.
4/13/2022
Connie D. VERIFIED CUSTOMER
Delighted with Heath Timmons and Grapevine Lincoln. This service is why I reached out to Sandy to buy my third Lincoln (this one). She set up the car beautifully.
4/13/2022
ADAM B. VERIFIED CUSTOMER
Pete was great! My overall experience not so much. I had a 4 hour wait for an oil change, tire rotation, and inspection. I might be seeking another quick lane location in the future. Thankfully my dog groomer was ok with me picking up my dog late, after they closed for the day.
4/13/2022
Bob T. VERIFIED CUSTOMER
I did not like the service techs answers or service so I talked to the manager the manager escalated and then sent me right back to the same technician.
This is the third time I’ve had a bad experience with this company I will not bring my business back there ever.
4/13/2022
JAN P. VERIFIED CUSTOMER
Tyler was great to work with. I was disappointed in the length of time that it took to do the work.
4/13/2022
Evelia H. VERIFIED CUSTOMER
Fast and efficient! Pete was great!
4/13/2022
Gina M. VERIFIED CUSTOMER
Awesome service.
4/13/2022
ROBERT S. VERIFIED CUSTOMER
Excellent, prompt service…. As always from GV Ford service department
4/13/2022
JOSE Z. VERIFIED CUSTOMER
Pete took care of me from the moment he knew I arrived.
4/13/2022
JOHN L. VERIFIED CUSTOMER
Aaron was terrific. My master cylinder recall was completed properly, the truck was washed and I had it back by 2pm. The whole experience could not have been any better. Thank you.
4/13/2022
RICHARD D. VERIFIED CUSTOMER
I was completely satisfied with Mr Thimons service.
4/13/2022
MICHAEL M. VERIFIED CUSTOMER
My advisor Pete Roshell was great he took care of everything and got me out as quick as possible.
4/13/2022
LILLIAN C. VERIFIED CUSTOMER
My car has sat in service for 6 months waiting on a part to come in and they won’t do anything to make it right. They refuse to get me a rental or even price match another service my car needs while it sits there. Terrible customer service.