He was on top of it! Very courteous.
Was super happy with how vehicle looked
Thank you so much
Karen
4/1/2022
Jeff B. VERIFIED CUSTOMER
Ok
4/1/2022
J M. VERIFIED CUSTOMER
Tyler is an outstanding Service Writer. He is very knowledgeable, and always listens carefully so that he understands the problem(s) with your vehicle. It is a pleasure to have him as my Service Writer. He goes the extra mile to keep his customers informed and makes every effort in addition to the aforementioned to satisfy his customers and make them happy. He is an asset to the dealership and the service department. I would highly recommend him and the dealership to anyone.
4/1/2022
Jack M. VERIFIED CUSTOMER
????????
4/1/2022
Keith K. VERIFIED CUSTOMER
As usual, Aaron McBride and a service team did a terrific job of taking care of our 2013 Ford Edge. When we put it into the shop for service, he told us it wouldn’t be a couple of days before it was ready and sure enough; it was. Aaron is a great communicator and told us how the process would work. We also enjoyed the complementary car wash right before we picked it up. Keep up the great work guys!
3/31/2022
Jay W. VERIFIED CUSTOMER
Many Thanks for Great customer service!
3/31/2022
Larry D. VERIFIED CUSTOMER
Thanks for the great service!
3/31/2022
Ken B. VERIFIED CUSTOMER
Aaron McBride never fails to impress! He has pretty much single-handedly won me back to your dealership! I'm sure you know the value of excellent service and my three encounters with Aaron in Service have all been 5 star! We don't like having vehicle problems but when we do, it's nice to be treated as your employees like to be treated. Give that man a raise!!
3/31/2022
Agnes V. VERIFIED CUSTOMER
Very good, detailed explanation on what need to be done. Fast service and will definitely go back for my next oil change and service.
3/31/2022
Donald F. VERIFIED CUSTOMER
Pete’s communication and the timely service provided exceeded my expectations. Thank you.
3/31/2022
RANDELL B. VERIFIED CUSTOMER
Daren is a true professional.
3/31/2022
PATTY T. VERIFIED CUSTOMER
I don’t use Podium
3/30/2022
Raymond S. VERIFIED CUSTOMER
Yes Robert was great to work with.
3/30/2022
Joshua B. VERIFIED CUSTOMER
Tyler was great
3/30/2022
Andrea C. VERIFIED CUSTOMER
Pete was great when my reservation didn’t show up on their end and got my vehicle in and out so fast. He kept me updated throughout the process and educated me on anything I needed to do. He was great!
3/30/2022
LUIS V. VERIFIED CUSTOMER
Fast, convenient and easy scheduling and valet service. Picked up car from my house and dropped off. Great customer service and advisor kept me informed on process.
3/30/2022
Curtis J. VERIFIED CUSTOMER
Tyler is awesome. He really does a great job. He actually cares about getting your vehicle taken care of. Grapevine Ford is lucky to have him. Give him a raise. Curtis J
3/30/2022
ANDREW R. VERIFIED CUSTOMER
Outstanding service - as always. Thank you Darren for taking good care of me.
3/29/2022
Greg F. VERIFIED CUSTOMER
Pete is a credit to Grapevine Ford thank you for great service
3/29/2022
KEITH F. VERIFIED CUSTOMER
Tyler went the extra mile to go above and beyond expectations. Made the experience first class.