Conor O'Dell was very professional and did everything in his power make sure I was happy and taking car of. By far the easiest and best car experience I've ever had!!!
3/18/2022
Demetrius F. VERIFIED CUSTOMER
Heath is always good. Great customer service.
3/18/2022
JOHN G. VERIFIED CUSTOMER
Alfredo and Pete were great
3/18/2022
Carol M. VERIFIED CUSTOMER
Bob was very responsive and straight forward, very professional
3/18/2022
Donald M. VERIFIED CUSTOMER
Tyler is the BEST
3/18/2022
Larry C. VERIFIED CUSTOMER
Very professional!
3/18/2022
JAMES W. VERIFIED CUSTOMER
Great job!
3/18/2022
VALERICE B. VERIFIED CUSTOMER
I am working through the issues. I've had to come back more than once because the vehicle was not ready. The detail is not complete as of yet. I'm still seeing pet hairs in the car and there are paperwork concerns for services not requested. My salesman was awesome and committed to meeting my needs, however, service is where the challenges lie.
3/18/2022
FERNANDO F. VERIFIED CUSTOMER
Vehicle was ready sooner than expected. Service advisor showed excellent attitude.
3/18/2022
David N. VERIFIED CUSTOMER
I always trust Pete to take care of my vehicle and he has yet to disappoint. He is a valuable member of your Ford team. Keep up the good work!
3/17/2022
JAY T. VERIFIED CUSTOMER
Best service advisor!
3/17/2022
PAMELA B. VERIFIED CUSTOMER
Bob is always professional and eager to solve any problem. Appreciate him!
3/17/2022
MAVY W. VERIFIED CUSTOMER
Very pleasant and knowledgable
3/17/2022
ELIZABETH W. VERIFIED CUSTOMER
Most kind, responsive and thorough, I appreciated the service provided by Bob.
3/17/2022
Jeffery S. VERIFIED CUSTOMER
The Grapevine location has made great strides over the last couple years on their service department. Two years ago, it honestly needed a major overhaul and changes needed to happen. Im. It sure what changed, but there is no longer the 3 hr wait for oil changes (even with an appointment) and the overall flow is 100% better.
3/17/2022
Joe R. VERIFIED CUSTOMER
Despite being super busy my SUV was turned around by noon