I am so Happy I have Jody as my Service Advisor. She is so wonderful and easy to work with. She kept me informed through out the repair cycle
3/16/2022
Gregory M. VERIFIED CUSTOMER
I am so Happy I have Jody as my Service Advisor. She is so wonderful and easy to work with. She kept me informed through out the repair cycle
3/16/2022
ERIC V. VERIFIED CUSTOMER
Well done all around.
3/16/2022
GARRY D. VERIFIED CUSTOMER
Pete was extremely courteous and professional. My car was finished at the time promised
3/16/2022
Carla O. VERIFIED CUSTOMER
He was very helpful
3/16/2022
Kimberly G. VERIFIED CUSTOMER
Bob is the best!
3/16/2022
GREG H. VERIFIED CUSTOMER
I appreciate the great service and the quick turnaround.Thanks Pete!
3/16/2022
Todd C. VERIFIED CUSTOMER
Jody was awesome! She took great care of me and helped get the recall on my vehicle taken care of
3/16/2022
SUNNY S. VERIFIED CUSTOMER
Car isn’t ready yet so I can’t evaluate Matthew’s service. However, I bought this vehicle in January. It’s now the middle of March. I’ve driven it maybe three weeks in total. The rest of the time it’s either been in the dealership for service. Due to lack of communication between sales and service, I had to take my car to the dealership three times before service kept it for repairs. I explained the issues a dozen times to half a dozen people. They tried to charge me for complimentary work. The main issue wasn’t fixed (by Nissan) the first time so I had to return again. All work wasn’t completed in the first two-week period so I had to return another time to have paint work done. Very poor experience that could have been avoided with better communication and planning between departments.
3/15/2022
Tom K. VERIFIED CUSTOMER
Got me in and out faster than expected! Great work.
3/15/2022
MEAT U. VERIFIED CUSTOMER
Always impeccably great communication and expedient customer service.
3/15/2022
MICHEAL A. VERIFIED CUSTOMER
I would like to say thank you Bob for the service.
3/15/2022
JEREMY T. VERIFIED CUSTOMER
Oil change still not preformed after vehicle being there 3 times
3/14/2022
Greg M. VERIFIED CUSTOMER
Great
3/14/2022
DAVE D. VERIFIED CUSTOMER
Bob was great!
3/14/2022
Terry T. VERIFIED CUSTOMER
Keep up the good work
3/13/2022
Dane L. VERIFIED CUSTOMER
Tyler is the best service advisor I have ever had. Grapevine Ford is lucky to have him
3/13/2022
SEAN W. VERIFIED CUSTOMER
Pete was great. Very attentive and kept me informed with status reports. Great experience.
3/13/2022
JENNIFER J. VERIFIED CUSTOMER
Was a fabulous experience from start to end! Everyone was super nice! Pete was awesome ! Kept me in the loop with the entire process! Very friendly