Jody was very professional and exceeded my expectations.
3/11/2022
Jermisha D. VERIFIED CUSTOMER
As always Heath was awesome! He really knows how to treat a veteran.
3/11/2022
BETH C. VERIFIED CUSTOMER
Heath is a great service advisor- ALWAYS addresses what needs to be done
3/11/2022
Mary L. VERIFIED CUSTOMER
Excellent customer service.
Stayed on top of the progress of service work being done
Through out the time it was in the shop.
Appreciate all he did to get my vehicle fixed in the best way.
3/11/2022
Kirk Z. VERIFIED CUSTOMER
Heath did a great job
He accurately answered all my questions and was extremely courteous.
3/11/2022
MONTY S. VERIFIED CUSTOMER
Pete is the best service manager I have worked with at ford. Completely kept me in the loop and made sure I was satisfied.
3/11/2022
Douglas E. VERIFIED CUSTOMER
Bob was very professional and courteous. He made my wife’s experience very pleasant.
3/11/2022
GENE O. VERIFIED CUSTOMER
Tyler was great. Cameron was amazing. Very happy with the repair work that was done. This is what this world needs is a trust. Thank
3/11/2022
Adrian H. VERIFIED CUSTOMER
5 Star Service
3/10/2022
Marilyn O. VERIFIED CUSTOMER
The team is very pleasant to work with and Chris was a great help and very efficient
3/10/2022
Andy B. VERIFIED CUSTOMER
Tyler was great. Very helpful and eager to make sure everything was done correctly. I still think the scheduling process needs to be improved so customers’ vehicles aren’t sitting on the lot for days waiting for a tech.
My expectation of being given an appointment time is that there will be a tech ready to take my vehicle within a short time of my arrival, or at least the same day.
Having said all that, I am confident that the services provided are top notch.
3/10/2022
Alfred D. VERIFIED CUSTOMER
Jody was very professional and efficient
3/10/2022
DOLORES C. VERIFIED CUSTOMER
Mr. Walker was very professional and courteous.
3/10/2022
Charles E. VERIFIED CUSTOMER
Thought Heath is an outstanding addition to your customer service staff. Truly believe that great people who can deal with retail consumers make or break a business. Heath will greatly contribute to Grapevine Lincoln’s succes!
3/10/2022
Suzanne O. VERIFIED CUSTOMER
Great job!
3/10/2022
David M. VERIFIED CUSTOMER
Aaron always takes care of my car.
3/10/2022
James G. VERIFIED CUSTOMER
Awesome!!!
3/10/2022
Marvin B. VERIFIED CUSTOMER
Good, courteous, and quick service.
3/10/2022
Sean R. VERIFIED CUSTOMER
As usual Jody has been very responsive and attentive.
Thank you.