Lauren Bell was great. She was friendly and kept us informed entire time. Got car out sooner than expected. Very good experience
3/24/2019
EDWARD D. VERIFIED CUSTOMER
Great service !!!
3/23/2019
NICHOLE M. VERIFIED CUSTOMER
Pete is great. He was able to get my car finished earlier than expected. I felt he was very honest and transparent on the work that needed to be done and what I could hold off on.
3/23/2019
Johnny C. VERIFIED CUSTOMER
Andrew is very professional and has great customer service. Willing to help on any issues I may need.
3/23/2019
Judy M. VERIFIED CUSTOMER
Eddie Sauceda could not have been more helpful. I’ll be bringing my car back in for recommended servicing as soon as I make an appointment.
3/23/2019
Ali A. VERIFIED CUSTOMER
Eddie was completely unprofessional
3/23/2019
Tami P. VERIFIED CUSTOMER
Pete was so nice and helpful. He explained everything to me and made sure I was comfortable with what needed to be done on my truck. I will definitely contact him in the future for my truck service.
3/23/2019
Vicki D. VERIFIED CUSTOMER
Bridget saved the day. She is the ONLY service advisor that has EVER provided consistent, reliable service. I will continue to drive 30 minutes for HER service. Great job.
3/23/2019
Deandria K. VERIFIED CUSTOMER
Pete took really good care of me!
3/23/2019
TRACY P. VERIFIED CUSTOMER
Andrew was highly professional, courteous, and truly interested in my satisfaction and happiness. This was my first time to visit Grapevine Ford and as a result of Andrew I will return for service in the future. He is a great asset to your organization. TRACY P
3/23/2019
Sheila R. VERIFIED CUSTOMER
Robert is a great service manager.
3/23/2019
Judy F. VERIFIED CUSTOMER
Bridgette was so nice and knowledgeable. My car now drives great!
3/23/2019
Diane F. VERIFIED CUSTOMER
Michael was awesome.. extremely knowledgeable and friendly
3/23/2019
Gregg T. VERIFIED CUSTOMER
Lauren is great thank you
3/23/2019
Barbara G. VERIFIED CUSTOMER
Daren continues to do an awesome job for me.
3/23/2019
Leslie L. VERIFIED CUSTOMER
Michael was so helpful when the tow truck driver bringing my truck in was so rude to me. He assured me he had my truck taken care of, and expedited it being fixed. I appreciate him making sure I was happy with the care of my truck.
3/23/2019
Aaron H. VERIFIED CUSTOMER
Bryan was great and made the process go smoothly.
3/23/2019
Shawn V. VERIFIED CUSTOMER
Great service
3/23/2019
David C. VERIFIED CUSTOMER
Arron is wonderful, great customer service skills, I was in and out in less than
4 hours - I say very good, oh I bought both cars here too
3/23/2019
Aaron W. VERIFIED CUSTOMER
He listened to my issues with bringing this problem up for 6 years. He addressed them and was a great advocate. I’m starting to believe in Ford again.