I took my 2014 Ford fusion in for some simple recalls. You kept my car for 10 days. Saddest part is..I bought the car there five years ago brand new. 10 days for recalls is an excessive amount of time go leave a customer without q car. I asked for time frames and never even got one. Ridiculous.
3/21/2019
Bud T. VERIFIED CUSTOMER
Y’all were really backed up, but Michael came through for us in the end—-Bud T
3/21/2019
Drey A. VERIFIED CUSTOMER
Very satisfied
3/21/2019
Stewart R. VERIFIED CUSTOMER
Bryan Dunnewin was very attentive and responsive with all aspects of my car being repaired. Answered all calls quickly and promptly. Great all around experience with the service
3/21/2019
Keith K. VERIFIED CUSTOMER
Aaron McBride did a terrific job of taking care of our Taurus. He is very professional, calls, emails, or sends text messages with updates. I do appreciate the communication! He’s a true professional and we look forward to working with him again soon to take care of our vehicles.
3/21/2019
Ricky S. VERIFIED CUSTOMER
Very happy with the staff at Grapevine ford Pete was awesome keep up the good work
3/21/2019
Allan L. VERIFIED CUSTOMER
Bridget was very efficient and courteous in managing the service of my vehicle
3/21/2019
Kendra W. VERIFIED CUSTOMER
We have had some rough experiences with trying to get service but josh has been a totally different experience for us. Thanks josh for following through on your word to take care of us.
3/21/2019
Carol T. VERIFIED CUSTOMER
Bob always takes the best care of me and my car and always has. You have an extremely valuable asset to Grapevine Ford Lincoln with Bob on your team!
3/21/2019
Abraham P. VERIFIED CUSTOMER
Josh was friendly, efficient,and helpful. He did a great job communicating the status of the work on my vehicle. He is a definite asset to your organization!
3/21/2019
Crest N. VERIFIED CUSTOMER
Awesome job!!
3/21/2019
Jenifer S. VERIFIED CUSTOMER
I appreciate how quickly the service was completed & the professional & cordial manner the Service advisor, Micheal Lindley. Thank you for the car wash!
3/21/2019
Aric B. VERIFIED CUSTOMER
Jason is always on top of it!
3/21/2019
KEVIN H. VERIFIED CUSTOMER
As always, Pete delivers an amazing customer experience! Thanks!
3/20/2019
TJ H. VERIFIED CUSTOMER
Josh is great. Explains any and all issues and services. Glad to have found a great dealership and great service advisor.
3/20/2019
Amado P. VERIFIED CUSTOMER
Grapevine Ford and its staff always takes care of my needs thank you Pete Roshell