Took 2019 f250 get a bed liner sprayed in and they did not re-install all the screws back in that they took of to spray in the bed liner now I have to drive all the way back and get that put in but the service rep was very good about it she asked me to bring it back in
3/9/2019
Mike D. VERIFIED CUSTOMER
Jody delivered exactly what she promised. I was very pleased with the work that was done and the customer service provided.
3/8/2019
Justin A. VERIFIED CUSTOMER
Great service!
3/8/2019
Jerry L. VERIFIED CUSTOMER
Carver did us a gtreat Job....
3/8/2019
HAROLD J. VERIFIED CUSTOMER
Bryan did an excellent job. My appointment was at 7 am and I was checked in and set up with a loaner truck very quickly. He provided updates along the way and had my truck ready to go the next day as promised. Great job by all!
3/8/2019
Patt G. VERIFIED CUSTOMER
Jody did a great job of assisting me with my service! She is a great asset to your dealership because she cares about the customer and making sure they get prompt, efficient and reliable service!!
3/8/2019
Jack H. VERIFIED CUSTOMER
Bob did a fine job. I would encourage you to look at the check in process. I realize I was dropping my car off on a busy Monday morning, but tends to be chaotic and takes longer than it should.
3/8/2019
Raymond T. VERIFIED CUSTOMER
Lauren is amazing
3/8/2019
Erin R. VERIFIED CUSTOMER
Jodi was wonderful. Friendly and always kept me updated.
3/8/2019
Daniel N. VERIFIED CUSTOMER
1st time customer. Lauren was great!
3/8/2019
BRETT J. VERIFIED CUSTOMER
Thanks to Bob L. Great job!
3/8/2019
Susan H. VERIFIED CUSTOMER
Always great service!
3/8/2019
Matthew P. VERIFIED CUSTOMER
Josh was awesome! He provided great customer service and got my truck back to me very quickly. Thanks a lot!!
3/8/2019
Joan P. VERIFIED CUSTOMER
Courteous , knowledgeable , very helpful
3/7/2019
Marvin F. VERIFIED CUSTOMER
Bridget is always courteous and profesdional
3/7/2019
Daniel R. VERIFIED CUSTOMER
Eddie was great
3/7/2019
Jordy V. VERIFIED CUSTOMER
This was my first experience in dealing with the service department at Grapevine Ford. Alfredo was outstanding and me feel very comfortable.
Job well done sir...
3/7/2019
Andrew P. VERIFIED CUSTOMER
Pete is fantastic! He returns calls quickly, service is completed by the time he estimated, he explains what work was done, gets my truck washed, walks with me to pay & pick up my truck, etc. Total professional and personal experience everytime with Pete.