Over 2 hours to perform simple maintenance, completely unacceptable
3/7/2019
William B. VERIFIED CUSTOMER
Thank you! The service today was very good!
3/7/2019
Kyle W. VERIFIED CUSTOMER
Thanks for everything.
3/7/2019
Heidi S. VERIFIED CUSTOMER
He kept me informed during the entire process and was a pleasure to work with.
3/7/2019
Glenn F. VERIFIED CUSTOMER
Lauren was efficient, polite, and nice
3/7/2019
Penny P. VERIFIED CUSTOMER
Thank you !!
3/7/2019
Leon C. VERIFIED CUSTOMER
Very courteous and professional.
He took my vehicle back to the service shop
Immediately and took care of my request
And had it returned by the time I had a
Courtesy cup of coffee.
Fantastic..experience. Thanks
Leon
3/7/2019
Deann Z. VERIFIED CUSTOMER
Absolutely Yes! thank yu
3/7/2019
Fred J. VERIFIED CUSTOMER
Good service.
3/6/2019
Brokeebraland R. VERIFIED CUSTOMER
She was awesome
3/6/2019
RON I. VERIFIED CUSTOMER
Excellent customer service & care demonstrated by Jason...thank you!
3/6/2019
Larry H. VERIFIED CUSTOMER
I live in Saginaw. I get my fords services in Grapevine because you always under promise and over deliver. Jason, thank you so much. You have won over a customer that 5star in NRH almost caused me to go to the dark side with Chevrolet...
3/6/2019
Madeleine Z. VERIFIED CUSTOMER
Andrew was most courteous and set and delivered expectations. Very satisfied. Thanks for a nice visit.
3/6/2019
MICHELLE B. VERIFIED CUSTOMER
Andrew was very helpful and showed me where to find the snack/ waiting area as this was my first time at your facility. I look forward to coming back again.
3/6/2019
Theresa P. VERIFIED CUSTOMER
Service was excellent and Pete Roshell is a very knowledgeable and helpful individual who represents his employer well.
3/6/2019
Kevin M. VERIFIED CUSTOMER
I was initially unsatisfied and Andrew made it right. There were promises made that were not kept. Andrew got me in and took care of my oil change due to the confusion.
3/6/2019
Jackie A. VERIFIED CUSTOMER
He is very professional and efficient.
3/6/2019
Gregory K. VERIFIED CUSTOMER
????????
3/6/2019
Brian B. VERIFIED CUSTOMER
Love ya Pete! You always take great care of me!
Brian B
3/6/2019
Charles S. VERIFIED CUSTOMER
Aaron was very polite and made sure my vehicle was serviced as I requested.