Very friendly, courteous, made sure I knew the status of my vehicle.
Great service
3/3/2019
Charles A. VERIFIED CUSTOMER
Pete was great!!
3/3/2019
Roy M. VERIFIED CUSTOMER
It seemed that when I presented my issues regarding my car, Mr. Shannon went above and beyond to help address and repair the issues. He seemed extremely knowledgeable and kept me informed every step of the way. Associates like him are the reason I will return for any future service. Thank you.
3/3/2019
Jon L. VERIFIED CUSTOMER
Jason has always taken care of my vehicles with the utmost professionalism. Grapevine Ford is lucky to have such a caring service writer. Plus my truck always looks amazing when I pick it up.
3/3/2019
Gail D. VERIFIED CUSTOMER
Everything was taken care of. The only problem I had was that my car was in the shop for over a week. It seems like it should not have taken that long.
3/2/2019
William D. VERIFIED CUSTOMER
The staff and concern for my issue was great, but disappointed with Lincoln Sync3 software which does not control the Climate and does not provide user enough details to let them know if an update process is successful.
3/2/2019
Nita O. VERIFIED CUSTOMER
Aaron is very knowledgeable and professional at at what he does. I have work with him as long as I have owned my car and totally trust and value his comments.
3/2/2019
Greg H. VERIFIED CUSTOMER
Great communication, great service!
Thanks, Bob.
3/2/2019
Clay J. VERIFIED CUSTOMER
I really enjoyed working with Johnny. He was professional, efficient, friendly, knowledgeable, and genuine. We know where to go now for our Ford/Lincoln needs. We will be coming back based on Johnny’s help.
3/2/2019
Justin S. VERIFIED CUSTOMER
He was very kind and professional and he had everything ready within the time frame he gave me.
3/2/2019
Anthony V. VERIFIED CUSTOMER
Great follow up / updates. Super job!!!
3/2/2019
Scott B. VERIFIED CUSTOMER
The trunk that was repaired is now slamming shut. I was not given the old part that was replaced as rquested.
3/2/2019
Maritza F. VERIFIED CUSTOMER
So awesome
3/2/2019
Linda G. VERIFIED CUSTOMER
Very much appreciate his great service. Thank you.
3/1/2019
Daniel C. VERIFIED CUSTOMER
Been there several times always very satisfied with Eddie and the service