Pete is amazing and got my vehicle and tire issue resolved before my trip. Alway pleasant to work with! Great service!
3/1/2019
Johnathan C. VERIFIED CUSTOMER
Thank you for your honesty and charging me for a defective part.
3/1/2019
JUAN C. VERIFIED CUSTOMER
What a great guy.
3/1/2019
Francisco P. VERIFIED CUSTOMER
Jason was great quick .. I will be coming back
3/1/2019
Chris H. VERIFIED CUSTOMER
Pete was Awesome, got me checked in quickly, signed me up for the shuttle, then called and sent pics of my car afternit was done. When I arrived he walked me to my car, made sure I loved it before he took me over to pay for the work I had done. Blane, my sales rep was there and even came and looked at the car and seemed as excited as I was about my new Stripes. Thanks guys for going above and beyond.
3/1/2019
Nomit S. VERIFIED CUSTOMER
He was very honest and informative. Also very attentive and easy to communicate with. Thanks
3/1/2019
Anthony S. VERIFIED CUSTOMER
Andrew was great!
2/28/2019
JAY L. VERIFIED CUSTOMER
Alfredo was very friendly. He checked in on me while I waited.
2/28/2019
Mark N. VERIFIED CUSTOMER
Job well done. Short and loud is excellent at her job.
2/28/2019
Perry B. VERIFIED CUSTOMER
Car looks great!
2/28/2019
Daniel H. VERIFIED CUSTOMER
Johnny is much better than the other guy
2/28/2019
Brittany P. VERIFIED CUSTOMER
Aaron was extremely helpful and patient with myself and all the questions I had. He provided the best customer service I have ever experienced going into a Ford Dealership. I am happy to say that I will continue to use Grapevine Ford in Hope's of meeting more team members like Aaron.
2/28/2019
William B. VERIFIED CUSTOMER
Lauren,
Went above and beyond with my vehicle, from making sure she had all the information before hand and then making sure the truck was showroom clean for the drive home
She needs a raise, she is a very good service advisor
I will request her from now on when my truck needs serviced
2/28/2019
David C. VERIFIED CUSTOMER
Lauren always does a great job with the maintenance on my vehicle.
2/28/2019
Tommy H. VERIFIED CUSTOMER
Jeremy did a wonderful job. I think the service was overpriced. The same service at a Ford dealer on a Ford vehicle is 1/3 the cost.
2/28/2019
Bryan S. VERIFIED CUSTOMER
Jody McPhail was extremely helpful. Thanks for exceeding expectations.