Bob is a class act! Constant communication throughout the whole process.
2/24/2019
Paul L. VERIFIED CUSTOMER
Give Eddie a raise, his awareness of my situation
Was customer service at it’s finest
2/24/2019
Jay G. VERIFIED CUSTOMER
Ease of doing business
2/24/2019
Emily G. VERIFIED CUSTOMER
5 stars
2/24/2019
Nichole L. VERIFIED CUSTOMER
I have been coming to Grapevine Ford for about 5yrsrs. They are great! Pete always takes care of me and I always feel like he has my best interest in mind.
2/24/2019
Enoch T. VERIFIED CUSTOMER
Andrew was great
2/23/2019
Cory D. VERIFIED CUSTOMER
Pete is one of the best of the best. Very professional, vehicle delivered within time constraints promised and checked in frequently regarding progress. Always friendly and great to deal with.
2/23/2019
JOSEPH S. VERIFIED CUSTOMER
First I made a appointment with Bob L. He is not here, okay then you should have told me Sooner.Next I am a regular customer, I don't need **** when I come here. I have a 1999 Mustang and when I come in for service don't dedicate to me it's going to cost me this or that before I even get service, to me that is ****. Now I would give me a American Airlines discount and a Veterans discount for the BS I got today. The car is still in the back for service so you can come out to see me too if you like.
Joseph Dominic Sanzo III
2/23/2019
Barbara M. VERIFIED CUSTOMER
Andrew made my service experience smooth and speedy. Andrew was professional, courteous, polite, and efficient. He informed me of the process of my vehicle service every step. He was extremely helpful in providing transportation to and from work. I am very pleased with my experience at Grapevine Ford.
2/23/2019
KATHERINE S. VERIFIED CUSTOMER
Pete was awesome!
2/23/2019
Cameron T. VERIFIED CUSTOMER
I was slightly disappointed with the amount of time this took to get handled. I brought it in Tuesday morning thinking I would get my vehicle back either that evening or by the next morning. Do y'all offer rental cars in the instance that something like this may occur in the future? I ask because I had to use Uber to travel to and from work since Tuesday. Also now my horn doesn’t work after I finally got my vehicle back. Ridiculous.
2/23/2019
Chris K. VERIFIED CUSTOMER
Pete explained the recommended services and options in a friendly and informative manner.
2/23/2019
U S. VERIFIED CUSTOMER
Thank u for ur awesome service
2/23/2019
Brian S. VERIFIED CUSTOMER
Andrew’s customer service was awesome! My car was in/out in no time
Thank you!
2/23/2019
Mandi W. VERIFIED CUSTOMER
Great service!!!
2/23/2019
Justin M. VERIFIED CUSTOMER
Eddie was awesome!!! Best experience I’ve had at any ford dealership. He responded quickly , was honest , and genuinely just a good person ..
2/23/2019
ERIC J. VERIFIED CUSTOMER
Lauren was very professional and provided great service.