Pete quoted me realistic time for me to get my vehicle back since I had booked an appointment on Saturday. And the bill was what we had discussed before starting the work. I am very happy. Thank you Pete.
2/19/2019
Candace S. VERIFIED CUSTOMER
Bryan has been amazing to work with. I couldnt be happier.
2/19/2019
Anitamarie L. VERIFIED CUSTOMER
Lauren Bell is an outstanding Service Advisor! Thank you.
2/18/2019
Morgan A. VERIFIED CUSTOMER
Everything went great, thanks!
2/18/2019
Jared K. VERIFIED CUSTOMER
Quick service, Jason addressed my specific needs and considerations.
2/18/2019
Jay S. VERIFIED CUSTOMER
It was a bad experience all around and my truck was not completely fixed
2/18/2019
Cheryl T. VERIFIED CUSTOMER
Jeramy was totally professional & helpful. He kept us updated on when we might expect to pick up our car. I was totally impressed on getting my car back the same day.
Job well done!
Thanks,
Bruce & Sheryl Trojanowski
2/18/2019
Graeme M. VERIFIED CUSTOMER
When I arrived I asked Andrew how long a simple 5000 mile service would take and if it was going to be long, then I’d arrange an appointment for the following day as I had an appointment in the afternoon.
Andrew said it would be quicker on Friday and would take about 1 1/2 hours. After nearly 2 hours Andrew came to me to tell me it hadn’t yet started and would take up to another 2 hours.
This totally messed up my day and wished I’d been told sooner and I could have either rescheduled for next day or my Friday afternoon appointment.
Andrew was very polite but it ruined my day
2/18/2019
Patrick J. VERIFIED CUSTOMER
Great experience with Jody I look forward to doing business with you in the future
2/18/2019
Dale W. VERIFIED CUSTOMER
Bryan the service manager did an outstanding job solving my problem. I was in a real bind and he fixed my problem quickly.
2/18/2019
Willy C. VERIFIED CUSTOMER
Andrew has always gone above and beyond any expectation I could ever have. He will always handle my vehicles.
2/18/2019
Scott S. VERIFIED CUSTOMER
Outstanding consumer service
2/18/2019
Angelo A. VERIFIED CUSTOMER
Lauren Bell is truly the best customer service rep I have ever had and she is the only rep I like to call upon when I deal with having my truck serviced. She has always listened to my needs and yields my request in which makes my visits much more enjoyable. I am in customer service myself and she makes me want to do my job better each time I visit with her. Thank you for making her part of your Ford team.
2/18/2019
Fred N. VERIFIED CUSTOMER
As always Your staff was Friendly and prompt.
2/18/2019
Steven M. VERIFIED CUSTOMER
Great job on time
2/17/2019
Jerry R. VERIFIED CUSTOMER
Bridget was very helpful. Thanks
2/17/2019
Carolyn A. VERIFIED CUSTOMER
Alfredo kindly acknowledge my concerns regarding the conversation I had with the service manager, Vinny. Alfredo replaces mtbwinshiekd wioers quickly . Knowing i would be using my car in the rain while the repairs parts were on order. He went out of his way to provide customer service .
2/17/2019
Todd J. VERIFIED CUSTOMER
Michael updated me every day and helped resolve any issues that came up during the time my truck was being serviced
2/17/2019
Sharon G. VERIFIED CUSTOMER
Thanks for the service.
2/17/2019
STANFORD L. VERIFIED CUSTOMER
Bridget R Aley truly amazing! She is the best!!! Thank you all!!!