Excellent professional and service! Grapevine Ford rocks!
2/12/2019
Clayton G. VERIFIED CUSTOMER
No problems. All went smoothly.
2/12/2019
Candace S. VERIFIED CUSTOMER
Bryan was very helpful and got me in a taken care of with no hassle even though i did not have an appt. As a single mom that is so very appreciated.
2/12/2019
Alvaro R. VERIFIED CUSTOMER
Good ????
2/12/2019
Tripp R. VERIFIED CUSTOMER
The best service one could ever wish for, great job
2/12/2019
Anjelica S. VERIFIED CUSTOMER
I had made an appointment for Friday, Feb 8th at 8:30am to take care of the airbag recall on our Ford Ranger. I arrived at my scheduled time and was told that my truck would be ready in a couple of hours so I could wait in the lobby. At 10:46am, I texted to ask if my truck was almost ready. At 11:03 I get a text from Josh stating “your car is in good hands. I’ll let you know when the car is ready!” At 11:35am, I get a call from Josh saying that there are no more air bags in stock. I had wasted 3 hrs of my time during my day off waiting for nothing. This is completely unacceptable. Does Grapevine Ford even care that this happened to me? or is this standard practice?
2/11/2019
James M. VERIFIED CUSTOMER
Alfredo did an great job for me and I will recommend him again
2/11/2019
Stuart G. VERIFIED CUSTOMER
Daren Hayden is the best service advisor I've ever had.
2/11/2019
Bruce A. VERIFIED CUSTOMER
Pete was awesome and service was completed must quicker than originally quoted.
Thanks to the entire team.
2/11/2019
Nikhil M. VERIFIED CUSTOMER
Thanks for the quick turnaround
2/11/2019
John C. VERIFIED CUSTOMER
Excellent professional service provided
2/11/2019
Tammy F. VERIFIED CUSTOMER
lauren was awesome! Answered my questions and explained thing I needed more information on. Car was done when she estimated it would be. Great customer service.
2/11/2019
William L. VERIFIED CUSTOMER
Pete got everything done as scheduled. All work was satisfactory.
2/11/2019
Katie G. VERIFIED CUSTOMER
Pete was ready for me when I arrived. He made sure to understand what I needed and didn't push any unnecessary services. My car was ready sooner than promised and he called to let me know. Friendly, professional guy.
2/11/2019
Woody B. VERIFIED CUSTOMER
Very attentive and friendly- provided great service
2/11/2019
Jeff B. VERIFIED CUSTOMER
Lauren is fantastic! She always keeps me well informed and answers any questions I have promptly.
A+ service
2/11/2019
Matt M. VERIFIED CUSTOMER
Great job and communication
2/11/2019
Christy A. VERIFIED CUSTOMER
Terrible service
2/11/2019
Christopher H. VERIFIED CUSTOMER
Always schedule with Lauren. Does a great job Gets me in and out as quickly as possible with good quality work.