I am not happy with the cleaning on my car. Also when my daughter dropped off the car she was told it would take a week before she could get it back.
2/4/2019
Drake D. VERIFIED CUSTOMER
Very fast service
2/4/2019
Sharon M. VERIFIED CUSTOMER
Bob L was professional and paid attention to details. All the staff were willing to help and pointed me in the right direction. Both times were pleasant and my needs were met. Thanks everyone.
2/3/2019
MIKE G. VERIFIED CUSTOMER
Josh provided excellent customer service and worked around my schedule
2/3/2019
Bryan F. VERIFIED CUSTOMER
Jody took car of me very professionally and kind. I’ll be back again rouse your service.
2/3/2019
Elizabeth T. VERIFIED CUSTOMER
X
2/3/2019
Kristy T. VERIFIED CUSTOMER
Took my car in today for its first oil change. Alfredo was very professional and courteous, and walked me through everything. Once my oil change was completed, he explained everything that was done to my vehicle. Very pleasant experience.
2/3/2019
Joyce W. VERIFIED CUSTOMER
Jason explained different options and help me decide which was the best for my situation.
2/3/2019
Eric C. VERIFIED CUSTOMER
Great customer service and Top Notch quality work
2/3/2019
Warren R. VERIFIED CUSTOMER
Johnny did a great job of taking care of me and my car. The service took a little longer than I thought it would, but Johnny kept me informed and helped push the process to completion. Thanks to Johnny for the great service.
Warren R
2/3/2019
Katherine T. VERIFIED CUSTOMER
Johnny was very professional and accommodating.
2/3/2019
Ray K. VERIFIED CUSTOMER
Alfredo was as helpful as he could be, however, my main reason for the service visit was to repair a small ding in the rider side door discovered right before leaving the facility when I completed the purchase of my car back in September.. Although the weather started bad for the morning on Friday, the paint & body personel did not show up the entire day. I will now need to make a return service trip to get the long awaited problem taken care of. My car was left all day for the repair, although a complinary oil change was provided. Alfredo did his job well and provided excellent communications during the day.
2/3/2019
Garry H. VERIFIED CUSTOMER
Everything went perfect was very satisfied.
2/3/2019
Debra M. VERIFIED CUSTOMER
Pete’s the best!
2/3/2019
CRAIG S. VERIFIED CUSTOMER
I appreciate Josh’s attention to detail and excellent customer service!
2/2/2019
John G. VERIFIED CUSTOMER
Speedy service and helpful till the end.
2/2/2019
Brent W. VERIFIED CUSTOMER
Alfredo was very professional. Going to the extra mile is the grapevine ford standard.
2/2/2019
Terry D. VERIFIED CUSTOMER
Communication was excellent and he was very helpful