Very satisfied with the service. Everything was handled professionally and I was well taken care of.
1/26/2019
PRESTON T. VERIFIED CUSTOMER
Andrew did a great job today of taking care of my oil change and tire rotation. As usual customer service on the phone is horrible and no one answers and if they do they send A messege to the advisors which they never call you back as usual which is normal from the past 3 interactions with grapevine Ford the last 2 years.
1/26/2019
LORI M. VERIFIED CUSTOMER
Jeremy is great handles everything
1/25/2019
Thomas R. VERIFIED CUSTOMER
The car was returned with an emblem missing from the front of the car.
1/25/2019
DEREK P. VERIFIED CUSTOMER
Pete Roshell was extremely professional and did an outstanding job.
1/25/2019
James M. VERIFIED CUSTOMER
Great service, I couldn't ask for anything more.
1/25/2019
Scott P. VERIFIED CUSTOMER
The shop was busy and I was pressed for time. I had an appointment with a customer I’m two hours. Andrew and Pete teamed up to get my PM done and I made my meeting on time. Both men kept me in the loop with excellent communication. Cafe protein shake was good. Your cashier was polite and professional.
1/25/2019
Chris M. VERIFIED CUSTOMER
Alfredo was super nice and took care of everything for me.
1/25/2019
Jack M. VERIFIED CUSTOMER
Bob is awesome, very reliable. He communicates well, is honest about the status of my truck and give me an explanatoon that is understandable!
1/25/2019
Jim W. VERIFIED CUSTOMER
Excellent job.
1/25/2019
THOMAS H. VERIFIED CUSTOMER
Thank you.
1/25/2019
Rick L. VERIFIED CUSTOMER
Josh was very helpful and did a great job. Everyone else in the the parts department were great to interact with as well.
1/25/2019
Celia H. VERIFIED CUSTOMER
This has been the best customer service I have seen. Johnny was polite and appreciate the service
1/25/2019
Mary B. VERIFIED CUSTOMER
Bridget handled everything to do with my car.
She was great
1/25/2019
Om R. VERIFIED CUSTOMER
Jason is highly professional and friendly. He took care of my car very well and on time.
1/25/2019
Milton T. VERIFIED CUSTOMER
Special thanks goes out to Alfredo for his exemplary attitude and friendliness. He went out of his way to make my experience at the dealership comfortable and uneventful.
Great job!!
1/25/2019
JUSTIN R. VERIFIED CUSTOMER
Great experience with Robert
1/25/2019
TOM S. VERIFIED CUSTOMER
Josh is an awesome service advisor. He does the “attention to detail”. Thanks, TOM S
1/24/2019
Catherine B. VERIFIED CUSTOMER
Alfredo was amazing. He was so sweet to me, and so gracious when I pulled my car into the wrong garage. :) He was attentive, had great eye contact and communicated well. Very very happy with my experience
1/24/2019
James G. VERIFIED CUSTOMER
Pete is great. Very knowledgeable and customer oriented!