He remained in contact and kept me updated with the status of my vehicle.
1/22/2019
Scott F. VERIFIED CUSTOMER
Pete is a great person to have as my service advisor.
1/22/2019
**** H. VERIFIED CUSTOMER
Service was completed in less time than originally promised
My bill was also less than expected
I was very happy about that
1/22/2019
Barbara G. VERIFIED CUSTOMER
Thank you for providing excellent service and customer care
1/22/2019
Teresa N. VERIFIED CUSTOMER
Pete was awesome! I know I need to bring my car back for service on the trunk latch. I wasnt able to open the truck and get the items out of the trunk. Pete opened the trucnk and put the items in the back seat. I really appreciate the little things. I really appreciate the attitude Pete has and kindness with which he treated me. Thank you!
1/22/2019
CATHERINE P. VERIFIED CUSTOMER
Lauren is the best! She is always helpful. Any situation I bring to her gets resolved. I know I’m in good hands when I’m working with Lauren! I can’t say enough to praise her!
1/22/2019
Patrick W. VERIFIED CUSTOMER
Communications between service personnel could improve.
I had to rundown my truck to see if it was completed.... and it was.
Good people need better ways to communicate.
1/22/2019
Clyde C. VERIFIED CUSTOMER
Pete is awesome. That is all.
1/22/2019
Jarrett B. VERIFIED CUSTOMER
Great job great service.
1/22/2019
James M. VERIFIED CUSTOMER
Excellent service, quick and efficient, great price and a free meal. Thanks again!
1/22/2019
Travis A. VERIFIED CUSTOMER
Andrew did a fantastic job and I hope to continue to have him for future service visits.
1/22/2019
CHRISTOPHER M. VERIFIED CUSTOMER
Excellent service from Eddie.
1/22/2019
KYLE H. VERIFIED CUSTOMER
Bryan was great, very informative. Thank you!
1/22/2019
Donald Q. VERIFIED CUSTOMER
Very happy with service.
1/22/2019
JERRY H. VERIFIED CUSTOMER
Escape was returned to me ahead of initial verb estimated time.
1/22/2019
Matthew C. VERIFIED CUSTOMER
Michael was very responsive and got my truck in and out by lunch. The shuttle service was convenient and no hassle.
1/22/2019
David W. VERIFIED CUSTOMER
I really appreciated Bryans personal touch in supporting my vehicles service. He exceeded my expectations. Ford is fortunate to have someone as efficient in providing quality service to the customer.