Pete is an excellent, knowledgeable and friendly service advisor!
1/19/2019
Roland J. VERIFIED CUSTOMER
I enjoy working with Johnny in regards to my MKX he always goes above and beyond to ensure that I'm satisfied
1/19/2019
Christopher D. VERIFIED CUSTOMER
Alfredo was very helpful
1/19/2019
CARA T. VERIFIED CUSTOMER
Josh did an excellent job taking care of my needs and repairing my vehicle properly and quickly.
1/19/2019
Brian O. VERIFIED CUSTOMER
This service visit was very straightforward but Alfredo was very pleasant with wh to work. Vehicle was even finished prior to the original estimated finish time.
1/19/2019
JAMES K. VERIFIED CUSTOMER
Aaron was efficient and followed up with us in a timely manner. He answered all of our questions we are very pleased with service provided.
1/19/2019
Brooks V. VERIFIED CUSTOMER
Very responsive and accomading. Great computer service. .
1/19/2019
DAVID K. VERIFIED CUSTOMER
Lauren is awesome! Always on top of everything and she is very knowledgeable. I have been bringing my truck to you since 2016 for service and she has been fantastic
1/19/2019
Jesus R. VERIFIED CUSTOMER
Every thing was ok thanks
1/19/2019
Rowland W. VERIFIED CUSTOMER
Andrew was very helpful and took care of every detsilof my car service. Thanks
1/19/2019
Sandra M. VERIFIED CUSTOMER
Lauren provided excellent service. I told her I had to talk to my grandson before telling her what kind of service I wanted and she was kind enough to talk to him on the phone to make that decision she told me how long it would be and she was right on target
1/19/2019
Steven K. VERIFIED CUSTOMER
Robert has always been the best of the serveci wrighters for me. They are all good.
1/18/2019
Joyce Y. VERIFIED CUSTOMER
Bridgett gave excellent customer service. Grapevine Ford is lucky to have her
1/18/2019
STACY C. VERIFIED CUSTOMER
Yes they were fast and efficient with service this time.
1/18/2019
GARRY Q. VERIFIED CUSTOMER
Great communication and friendly.
1/18/2019
Linda R. VERIFIED CUSTOMER
I pointed out a missing cabin air filter clip to Eddie he took a picture
I get home lift the hood no clip
1/18/2019
Charles S. VERIFIED CUSTOMER
Excellent customer service, support and communication from Daren. Always a pleasure to work with him on the servicing of my Ford explorer!
1/18/2019
Patrica B. VERIFIED CUSTOMER
Very pleasan. Explained the ooptions well
1/18/2019
David B. VERIFIED CUSTOMER
I asked for the specifics of what a tune up entails but never received it from Andrew. I thought the receipt would explain in detail but it only stated that the spark plugs were replaced. I tried to call Andrew to speak with him but his phone voicemail was full. Maybe I need to go to another place for service.