Great communication with me and kept me informed. Super! Thanks!
1/17/2019
Anthony V. VERIFIED CUSTOMER
No problem. She did a super job from beginning to end
1/17/2019
PHILLIP H. VERIFIED CUSTOMER
Thanks Johnny
1/17/2019
Frances H. VERIFIED CUSTOMER
Jeremy did a marvelous job of taking care of our vehicle. When there was a problem with car pulling to the right he immediately arranged to pick up my car and drop it back off. Thank you for providing excellent service. Only comment would be that there are too many emails wanting to know how you were doing.
1/17/2019
Loy W. VERIFIED CUSTOMER
Historically I cannot stand grapevine ford. You have a rude and arrogant staff- Aaron McBride, also when I bought a brand new raptor your service team scratched the door and bed when being made ready. That being said Josh has done well, I haven’t picked up my truck yet but when I do pending no scratches my trust in grapevine for will be restored because of josh and josh alone. I hope you get more people like josh because I will not work with anyone other than him.
1/17/2019
Mich O. VERIFIED CUSTOMER
Jeremy was very helpful and did and outstanding job!
1/17/2019
Sunil M. VERIFIED CUSTOMER
Bridget was great on working through issues I had and helped problem solve some issues that arised. Thank you and this experience alone makes me want to come back to Lincoln for our next purchase.
1/17/2019
Christopher N. VERIFIED CUSTOMER
Aaron is a great help and easily answered any questions we had.
1/17/2019
Neil N. VERIFIED CUSTOMER
Joe Crawford and Hadon from Serice are awesome.
They don’t work within the bounties of 9-5. They are working late hours to make sure the work is done.
They obviously are working on passion not the time clock.
Can’t say enough about how these guys worked to get me takes care of
1/17/2019
CLINT F. VERIFIED CUSTOMER
I pre paid 2 months in advance for a new screen in my truck. Set up appointment to get it installed and truck washed. Leave it overnight and I’m told it was ready. Go to pick it up, neither of the two was completed or even started. Spent an hour that morning trying to figure out what happened. Not a happy customer at the moment.
1/17/2019
Margaret C. VERIFIED CUSTOMER
I was very impressed with the service I received from Andrew. He answered all my questions and took time to listen to me
He got the job done. Very satisfied.
1/16/2019
ERIN F. VERIFIED CUSTOMER
Jeremy was wonderful!
1/16/2019
David W. VERIFIED CUSTOMER
Job done quickly and communication with Bryan, service rep, was excellent.
1/16/2019
Brandi C. VERIFIED CUSTOMER
Pete once again has delivered A1 custoner service. He is my absolute favorite service advisor. Keep up the amazing work Pete!!! I wish everyone would deliver this level of service.
1/16/2019
Carter H. VERIFIED CUSTOMER
Excellent service 100%
1/16/2019
Lisa A. VERIFIED CUSTOMER
Outstanding service and follow up
1/16/2019
Greg D. VERIFIED CUSTOMER
Josh is a great guy and a lot of help 10/10 best advisor at Grapevine Ford
1/16/2019
TOM I. VERIFIED CUSTOMER
Mr Shannon did an outstanding job of keeping me informed and delivering with results that met 100% of my expectations.