The cleaning was not done completely. The front of truck still had bugs which machine cleanibg did not reach behind the bummper grill. Inside windshield not completely cleaned, still had areas where it wasn’t wiped. Rear bumper still dirty on hitch area, items moved from under rear seat for cleaning rear floorborad were not replaced.
1/14/2019
Barbara R. VERIFIED CUSTOMER
Daren was immediately responsive, took time to explain in detail so I would understand the problem and the needed repair, is always pleasant, courteous and understanding when I am concerned. He was patient and helpful and took extra time to re- explain everything to my husband. We always ask for Daren when we need to bring in our vehicles.
1/14/2019
Debra R. VERIFIED CUSTOMER
Bridget did a great job!
1/14/2019
Dina P. VERIFIED CUSTOMER
Bridget was great however I waited 4 hours and I thought my car would be washed but it wasn’t.
1/14/2019
Tobias G. VERIFIED CUSTOMER
Alfredo went above and beyond to resolve my issue and assist with the recall specialist.
1/14/2019
John C. VERIFIED CUSTOMER
Excellent service
1/14/2019
Ed H. VERIFIED CUSTOMER
All of the Grapevine Lincoln people I dealt with were friendly, professional and kept me informed from picking up my car to its delivery the next day. I’m very happy with the service I received, and would not hesitate to call on them again.
1/14/2019
Shannon F. VERIFIED CUSTOMER
Everything was good
1/14/2019
Tom T. VERIFIED CUSTOMER
Jeremy always takes great care of me!
1/13/2019
Gabriel D. VERIFIED CUSTOMER
Very Friendly and consistent with good service.
1/13/2019
Thomas M. VERIFIED CUSTOMER
Always great
1/13/2019
Blinda L. VERIFIED CUSTOMER
Great communication and service with a smile.
1/13/2019
Angel C. VERIFIED CUSTOMER
Eddie Sauceda took very good care of me. It’s not the first time nor second time I get an excellent customer service from him and his team! Very great full to come here and get the attention and service needed! Thank you Eddie Sauceda!
1/13/2019
DON B. VERIFIED CUSTOMER
Nice communication and follow up by Lauren. We return when ready. Thank you.
1/13/2019
David B. VERIFIED CUSTOMER
Service representative was very friendly and explained service options to give me the best service for the price.
1/13/2019
Kim H. VERIFIED CUSTOMER
We appreciate the fact that y’all valued our time and took good care of us. Thank you! You do have the best device center in the area!
Have a great week!
Kim H
1/13/2019
Andre C. VERIFIED CUSTOMER
Lauren is amazing and she is why I go out of my way to come to Grapevine Ford!
1/13/2019
Doug J. VERIFIED CUSTOMER
We've been going to Bob for a while and think he always does an excellent job for us.