Nice service only need to improve waiting time almost 2 hours for oil change, Andrew offered me to drop and pick up. Please reduce service timing. Rest all is perfect. Thank you.
1/9/2019
Jason J. VERIFIED CUSTOMER
All good no issues. Did his job.
1/9/2019
Thomas B. VERIFIED CUSTOMER
Extremely fast service, very friendly and polite.
1/9/2019
Isabel H. VERIFIED CUSTOMER
SO much confusion and rudeness and we had an appt made thru Caliber Collision! Thank you for getting the job done for us. Bryan was very helpful but another man questioned the integrity of my husband regarding the ZakTek and if we'd actually had it applied at the time of purchase. All of this was documented at Caliber and USAA insurance.
1/9/2019
Austin S. VERIFIED CUSTOMER
Eddie did a great job and got me in and out quickly. Eddie applied a coupon for me ans gave the car back clean and serviced promptly.
1/9/2019
Kristina D. VERIFIED CUSTOMER
Lauren is great. She takes the time to listen about my concerns and makes sure that they are addressed while my vehicle is in the shop. She goes above and beyond each time!
1/9/2019
Marsha M. VERIFIED CUSTOMER
We have been very pleased with the treatment that we’ve received in the service department. We were very dissatisfied with the buying experience, and will never buy another car from your dealership. The service department has been the only redeeming factor in our purchase from Grapevine Ford.
1/9/2019
Jonathan L. VERIFIED CUSTOMER
Very nice and professional. On top of things and deserves a raise. Communicated extremely well and let me know step by step what my vehicle needed. 5 stars!!
1/9/2019
Kim S. VERIFIED CUSTOMER
He was AWESOME
1/9/2019
Luis T. VERIFIED CUSTOMER
Thanks Josh
1/8/2019
Jeffrey B. VERIFIED CUSTOMER
Service was handled very well. No issues.
1/8/2019
Dennis W. VERIFIED CUSTOMER
Eddie is pleasant to work with.
1/8/2019
Yvette Z. VERIFIED CUSTOMER
Johnny keeps you updated on the status of your car. He contacts you when he says he will. Thank you for your great customer service!
1/8/2019
Kenneth L. VERIFIED CUSTOMER
Andrew went out of his way to make my visit quick and painless.
1/8/2019
Rufus H. VERIFIED CUSTOMER
Very well taken care of!
1/8/2019
Michael L. VERIFIED CUSTOMER
Service advisor was great
1/8/2019
Lisa C. VERIFIED CUSTOMER
Josh did an excellent job!
1/8/2019
Arletta G. VERIFIED CUSTOMER
Pete is my new favorite. I’ve been driving to Anson, TX. Now I can trust Pete to give me the same respect I get there. Thanks Much!
1/8/2019
Mike F. VERIFIED CUSTOMER
Andrew did a great job! Carefully reviewing all of the work and my options.. communicated very well.. great attention to detail.. he's a keeper!