I appreciate Bob’s genuine customer service skills.
1/8/2019
Blake C. VERIFIED CUSTOMER
Aaron has always been very helpful and very straightforward about what is needed to keep an Explorer with 91,000 miles running for the next 2 to 3 years. I always appreciate his candidness, and his service orientation. Thanks. Blake C
1/7/2019
Robert B. VERIFIED CUSTOMER
My service advisor was nice & helpful, so it is nothing to do with her. I have taken my vehicle in there 3-4 times in the past and have had a below average experience every time. The wait to hear about rental coverage is always 1 plus days even though I make an appointment to bring the vehicle in. The people at the rental desk this time did not even greet me when I walked in the building.l to pick up or drop off. I spoke first to ask what I need to do to get a vehicle & the gentleman pointed to the rental desk without even speaking. I received better customer service when I had a Dodge minivan than I have ever had with the Lincoln dealership, service department and staff. My experience has been extremely underwhelming and I am hoping to not have to ever bring my car back. I will not buy another Ford or Lincoln product in the future.
1/7/2019
Susan B. VERIFIED CUSTOMER
Jason always takes great care of me and my car! Thank you!!
1/7/2019
Glenda M. VERIFIED CUSTOMER
Very friendly and helpful. Love the valet service.
1/7/2019
Janice C. VERIFIED CUSTOMER
Excellent service and very helpful. He is well mannered and very respectful! Ford dealership is fortunate to have such a fine young man working for them!
1/7/2019
Keith D. VERIFIED CUSTOMER
Pete took great care of me and got my truck in and out quick
1/7/2019
Raymond W. VERIFIED CUSTOMER
Great Job!
1/7/2019
Edward A. VERIFIED CUSTOMER
Very good
1/6/2019
STASH V. VERIFIED CUSTOMER
Bryan was great and I like your text system for up dates
1/6/2019
Jeff L. VERIFIED CUSTOMER
Mrs. Bell was an absolute pleasure to deal with. Completely opposite from your Lincoln side of the house. Never had anything but issues over their. I will only like to deal with Mrs. Bell if at all possible moving forward. 5 stars for that young lady!
1/6/2019
JASON S. VERIFIED CUSTOMER
Great service and attention to details.
I’ll be back
1/6/2019
Robert D. VERIFIED CUSTOMER
Well done!
1/6/2019
Robin A. VERIFIED CUSTOMER
Great job, I got in and out in under an hour
1/6/2019
Thomas M. VERIFIED CUSTOMER
Lauren goes above and beyond for my family and delivers exceptional service.
1/6/2019
Kevin M. VERIFIED CUSTOMER
Very good! GREAT!
1/6/2019
John H. VERIFIED CUSTOMER
Lauren ROCKS!!!!
1/6/2019
Jamison F. VERIFIED CUSTOMER
Bridgette made our experience more enjoyable
1/6/2019
FRANKLIN BURL. VERIFIED CUSTOMER
Excellent people Excellent service Jody was Excellent