Mr Mcbride was great and provides the best customer service. I am lucky to have him as service advisor.
12/30/2018
Ryan B. VERIFIED CUSTOMER
Great service
12/30/2018
Linda Y. VERIFIED CUSTOMER
Everything is good except the loaner car has smoke smell. Hope next time we can get a nonsmoking loaner car.
12/30/2018
Craig R. VERIFIED CUSTOMER
Anytime I’ve come to get my service done all of the service writers make sure I’m well taken care of.
12/30/2018
Eric K. VERIFIED CUSTOMER
Thanks to Jason for getting the car fixed so quickly before my son had to go back to college. Really appreciate his efforts and intervention.
12/30/2018
Sarah C. VERIFIED CUSTOMER
Andrew was very friendly, welcoming, and straightforward. We look forward to working with him again.
12/30/2018
Roberta S. VERIFIED CUSTOMER
He is great and very nice
12/30/2018
Diann B. VERIFIED CUSTOMER
Pete is always pleasant and great to work with; every time he has been my service advisor. He keeps me informed of what is going on and keeps a smile on his face.
12/30/2018
Jeff S. VERIFIED CUSTOMER
Pete is the best.
12/30/2018
Angie C. VERIFIED CUSTOMER
I am ore than pleased with the level of service from Johnny and Grapevine Lincoln
12/30/2018
Richard M. VERIFIED CUSTOMER
Well done
12/30/2018
Scott D. VERIFIED CUSTOMER
Bob did a great job, but clearly had to cover for complete mismanagement of the repair service. After getting the car repaired, I drove over to the GMC dealership and traded the Explorer in for a Yukon. I will never own another Ford.
12/30/2018
Derek O. VERIFIED CUSTOMER
Very good and fast service.
12/29/2018
Matthew H. VERIFIED CUSTOMER
Jason was very professional and helpful in assisting me with my service needs for my vehicle. His expertise and judgement also makes the customer feel confident in Fords ability to resolve the problem. Thanks Jason!
12/29/2018
KENT H. VERIFIED CUSTOMER
Kudos for Grapevine Ford having Mr Zacarias on staff as a service advisor. He advised me of some discounts I was not aware I had accrued in customer appreciation account. He suggested I could use them to take care of a service call; thus saving me money.
12/29/2018
Jackie B. VERIFIED CUSTOMER
Always great service
12/29/2018
Patrick M. VERIFIED CUSTOMER
Great Job
12/29/2018
Jim R. VERIFIED CUSTOMER
Excellent Customer Service !!!!
Thank You....
12/29/2018
John W. VERIFIED CUSTOMER
Pete, my service rep, was terrific. He was polite, direct, and helpful. I’m a GBFord repeat customer & will continue to be a customer in the future!