Aaron has managed all the service appointments for my vehicle and continues to provide exceptional response time and makes my business feel like it’s a priority.
12/19/2018
Tyler G. VERIFIED CUSTOMER
Eddie was very patient with me and answered all my questions.
12/18/2018
Ricky B. VERIFIED CUSTOMER
I came in to get and oil change on my truck. I don't know if they changed the oil or not. There was no new oil change label put on my window shield and my oil change light came on Saturday. Telling me it's time to have the oil change.
12/18/2018
Michael S. VERIFIED CUSTOMER
Josh is the best, he always makes sure I am happy with my vehicle when it is returned to me. He gets it taken care of if I am not!
12/18/2018
David B. VERIFIED CUSTOMER
Was quoted $169 for battery replacement. Surprised with bill at checkout over $200. When I ask for a quote before service is performed, I expect to receive an accurate number with explanation of any additional charges. The cashier should not have to defend the service advisors lack of transparency.
12/18/2018
Harold W. VERIFIED CUSTOMER
Very thorough, accommodating and courteous!
12/18/2018
ERIC K. VERIFIED CUSTOMER
Prompt service and good communication.
12/18/2018
Marshall N. VERIFIED CUSTOMER
Great visit. Staff was very professional.
12/18/2018
Robert B. VERIFIED CUSTOMER
Pete could not be more professional! He shoots straight and always gives me a few options. I trust him and feel he is genuine and honest
12/18/2018
BETH M. VERIFIED CUSTOMER
Excellent customer service!
12/18/2018
David P. VERIFIED CUSTOMER
Lauren was very professional n helpful
12/18/2018
BRANDI C. VERIFIED CUSTOMER
Pete was extremely nice, knowledgeable, and a pleasure to work with.
12/18/2018
David Q. VERIFIED CUSTOMER
Pete was a pleasure to work with. He has earned my business moving forward.
12/18/2018
BRIAN B. VERIFIED CUSTOMER
You’re the best, Pete! You always take great care of me!
THANK YOU BROTHER!
12/18/2018
Shirley B. VERIFIED CUSTOMER
Great people
12/18/2018
Kristina Z. VERIFIED CUSTOMER
Andrew was very helpful and great I really appreciate the way he treats his customers and the way he treated me
12/18/2018
Yvette Z. VERIFIED CUSTOMER
Johnny did what he said he would do. He called & gave me updates. I
12/17/2018
Jennifer C. VERIFIED CUSTOMER
Very pleased with my service appointment. Unfortunately waited for the duration of my service appointment for the cafe. Apparently the worker forgot to make my order. I ended up asking for a refund for my sandwich since my service appointment was completed before my sandwich.
12/17/2018
KENNETH K. VERIFIED CUSTOMER
Josh Matteucci did an excellent job of getting my car in and out when I needed to have it serviced. I appreciated the updates Josh provided on the progress and ETA. This helps me plan my day which is great. Josh was very knowledgeable and was able to explain my question about my car in simple English that I could understand. I appreciate this kind of service and it's what keeps me coming back to Grapevine with all my cars (purchased 3 from Grapevine) needs.
Thank you
12/17/2018
Julian A. VERIFIED CUSTOMER
Pete R is very customer service oriented and truly cares about all customers. He is the reason I keep coming back to Quick Lane.