I am EXTREMELY disappointed with the Service Department at Grapevine Ford, and am letting everyone know the horrible experience i have had over the past couple of months with you company and to the point of driving a loyal Ford customer away from the Ford brand entirely
12/12/2018
Dale W. VERIFIED CUSTOMER
Andrew was courteous and professional.
I appreciated his help.
D.Woods
12/12/2018
Terry L. VERIFIED CUSTOMER
Very satisfied thank you.
12/12/2018
Katherine P. VERIFIED CUSTOMER
Jason! You rock!!
12/12/2018
SANJAY S. VERIFIED CUSTOMER
The communication was clear and provided on timely manner.
12/12/2018
Paul B. VERIFIED CUSTOMER
Bridget was very cordial & polite & worked hard to resolve my issues.
12/12/2018
Tony C. VERIFIED CUSTOMER
Thanks to Jeremy for his excellent service
12/12/2018
ANTHONY F. VERIFIED CUSTOMER
Grapevine Ford and especially Alex Popp and Bob Leininger.
12/12/2018
HEATHER W. VERIFIED CUSTOMER
Jason was fabulous. Quick, efficient and informative.
12/12/2018
Janet C. VERIFIED CUSTOMER
Daren is the best!
12/12/2018
Charles W. VERIFIED CUSTOMER
Bob always makes me feel like I’m getting personal and special treatment. I really appreciate having someone I can trust to take care of my vehicles.
12/12/2018
Cheryl G. VERIFIED CUSTOMER
Josh is an excellent representative for your company.
12/12/2018
Joan W. VERIFIED CUSTOMER
Mr Constancio is a great asset to your dealership! He was so polite, professional, reassuring and competent. He took care of the issues concerning my car. And I truly appreciate him!
12/12/2018
ALICE C. VERIFIED CUSTOMER
Ok
12/12/2018
SHAHRIAR R. VERIFIED CUSTOMER
Jason was total gentleman and an absolute professional from start to finish -
Your deslership is amongst the Best in customer service and customer relations !
I’ve always received a great customer service treatment ; during my initial purchase and now after with my service needs!
Thank you for the JOB WELL DONE
12/12/2018
Laura W. VERIFIED CUSTOMER
Great service
12/12/2018
Brian J. VERIFIED CUSTOMER
Bob is great! My truck had a problem that was not easy and took some time to diagnose and fix. Bob kept me informed and catered to my needs. Hats off to the entire service team and thanks!!
12/12/2018
Carlandre B. VERIFIED CUSTOMER
Josh is AWESOME
12/11/2018
ANDY W. VERIFIED CUSTOMER
Eddie was great, explained everything clearly and communicated often to keep me up on progress. Couldn't ask for more.