I drove to your dealership from Fort Worth (40 min) and ended up waiting about an hour for oil change!!!! I could have done it at a quick oil change by my house in 30 minutes. On top of that the service agent wasn’t very friendly. I will not be going back.
12/8/2018
MARK C. VERIFIED CUSTOMER
Nike did a great job and followed up with me everyday to give me an update on the progress of my vehicle.
Thanks Mike!
12/8/2018
TRENT G. VERIFIED CUSTOMER
Eddie did a great job of keeping me updated on the status of my truck through the process and ensured I had an accurate ETA for completion. Overall, I have been very pleased with the service department at Grapevine Ford.
12/8/2018
Kenneth K. VERIFIED CUSTOMER
Josh was knowlegable, friendly, provided great customer service, made sure my car was taken care of and kept me updated.
Made bringing my car in for service very easy.
12/8/2018
VICTOR W. VERIFIED CUSTOMER
Service and support was great for both vehicles. It’s the reason why I keep coming back to you. The staff is superb and I look forward to doing business again.
12/8/2018
Larry M. VERIFIED CUSTOMER
Bob is my favorite when I need my car serviced
12/8/2018
THOMAS B. VERIFIED CUSTOMER
Alfredo was a great. Things went very well.
12/8/2018
William S. VERIFIED CUSTOMER
Great, service!
12/8/2018
Mike S. VERIFIED CUSTOMER
Team was excellent!
12/8/2018
JACKIE M. VERIFIED CUSTOMER
Great service advisor. She needs a raise. Keep up the great customer service.
12/8/2018
DREW S. VERIFIED CUSTOMER
Andrew was very professional and communicated with me diligently through the entire process. Very impressed!
12/8/2018
Donald G. VERIFIED CUSTOMER
Andrew was a very courteous young man and seemed very interested in his job and explaining all the work performed on my F150
12/8/2018
WAYNE R. VERIFIED CUSTOMER
Alfredo was very helpful and did a great job.
12/8/2018
JOHN D. VERIFIED CUSTOMER
Your angelic care for me was beyond comprehension. Thank you so much for taking care of me
12/8/2018
Paul W. VERIFIED CUSTOMER
As always, Jason took great care of my car and me.
12/8/2018
Lawanda R. VERIFIED CUSTOMER
Bridget was very accommodating and helpful with questions I had
12/7/2018
David F. VERIFIED CUSTOMER
Got me right in and out without waiting. Thanks
12/7/2018
Kathy D. VERIFIED CUSTOMER
Jason is super knowledgeable and helpful!
12/7/2018
RONALD B. VERIFIED CUSTOMER
Every thing went well thanks again
12/7/2018
HEATHER C. VERIFIED CUSTOMER
Always a professional, quality and expedient job done by the amazing employees at this location.