Eddie did a great job making sure that my truck was taken care of. He kept me informed on progress and when the work was completed. I never had to call or text to get an update. Great service, makes it worth the drive from Forney.
11/23/2018
RENOWN R. VERIFIED CUSTOMER
Lauren is awesome
11/23/2018
Christopher C. VERIFIED CUSTOMER
As Always, exceptional service due to speed, honesty and work manship!
11/22/2018
Jeffery H. VERIFIED CUSTOMER
Aaron wAs great and extremely attentive .
Excellent service
11/22/2018
GERALD H. VERIFIED CUSTOMER
Great job and kept me informed.
11/22/2018
FRED P. VERIFIED CUSTOMER
Lauren did a very professional and thorough job today.
11/22/2018
STACY A. VERIFIED CUSTOMER
Lauren is great and thorough.
11/22/2018
ROBIN E. VERIFIED CUSTOMER
Bridget was very informative. I appreciate her!
11/22/2018
Peter F. VERIFIED CUSTOMER
He did well. Thank him
11/22/2018
Wayne S. VERIFIED CUSTOMER
She good not have been better meeting my needs regarding my car
11/22/2018
Kenneth G. VERIFIED CUSTOMER
Lauren is awesome. Very detail oriented and fun to talk to.
11/22/2018
Rodeny M. VERIFIED CUSTOMER
From initial phone call service appt set up to completion of quality service and feedback from Aaron. Appreciate it. Highly recommend Grapevine Ford Service . Always had the fear of being over priced and always trying to sell something instead of servicing vehicles and giving positive feedback and recommendations to extend the life of a vehicle.
11/22/2018
Jason F. VERIFIED CUSTOMER
Great experience! Thank you!
11/22/2018
CHIP W. VERIFIED CUSTOMER
Lauren has delivered exceptional service for me for several years now. My family and I have purchased fords for decades in multiple states. This is my second purchase from Grapevine Ford and they have been servicing my trucks since 2011. Lauren is the best service rep I have had yet, and I ask for her each time whether routine maintenance or an issue has come up.
11/21/2018
Oscar L. VERIFIED CUSTOMER
Great service from Lauren and team!
11/21/2018
HARRIS G. VERIFIED CUSTOMER
Our car overheated, and we broke down on the 20. The water pump had to be replaced along with the thermostat. Josh handled the whole process with exceptional professionalism, and remained calm even as I lost my cool. He did everything he could to provide customer service to an irate ****. He is a skilled communicator and an asset to the organization.
11/21/2018
FRANCISCO O. VERIFIED CUSTOMER
Robert Leininger was very helpful and explained in a friendly manner all the option abatible. And most importly, his suggestions make sense. Robert is 100 per cent professional.
11/21/2018
JAMES M. VERIFIED CUSTOMER
Good service
11/21/2018
Nora T. VERIFIED CUSTOMER
A status if my vehicle was always provided. Pickup and delivery was excellent. And not only was my oil changed but she took care of my tire rotation which I hadn’t thought if. I want my vehicle to continue to get full serve and all scheduled maintenance . Thank you so much!