Thank you Chris for your patience, prompt response and answering the many questions I had. It was a pleasure working with you.
1/12/2022
Joesph K. VERIFIED CUSTOMER
Heath is an old-school service writer who puts the customer first and does his best to meet their concerns. I've come to ask for him every time I need service.
1/12/2022
Tom H. VERIFIED CUSTOMER
Chris did an excellent job. Enjoyed working with him and will ask for him when I return to Grapevine Ford.
1/12/2022
Robert P. VERIFIED CUSTOMER
I have been a customer of Grapevine Ford since 2010. Alfredo is the top service advisor I have worked with at the dealership. He’s very efficient and a real pro
1/12/2022
Nichole B. VERIFIED CUSTOMER
Loved the daily updates from Heath
1/12/2022
William H. VERIFIED CUSTOMER
About 35 min too long other than that great
1/12/2022
Joan L. VERIFIED CUSTOMER
Jody helped me so much get my car in and followed through the service I needled.
1/12/2022
John C. VERIFIED CUSTOMER
Excellent service
1/11/2022
Suresh M. VERIFIED CUSTOMER
Pete as usual provided excellent treatment and service. He has indepth knowledge of what is needed and what is available. All with a smile and purpose. He is outstanding. Thank you.
1/11/2022
Maria C. VERIFIED CUSTOMER
I had received an excellent customer service upon my arrival I love it. Alfredo was knowledgeable and professional. Really good experience.
1/11/2022
Rowland W. VERIFIED CUSTOMER
Alfredo provided excellent service and he kept me informed about the job progress all the way.
1/11/2022
Darren D. VERIFIED CUSTOMER
Heath is the best
1/11/2022
HOLLY C. VERIFIED CUSTOMER
Your dealer and my service writer exceeded my expectations. I will definitely return for all of my service and consider you when I trade in.
1/10/2022
John C. VERIFIED CUSTOMER
Excellent service provided!!!
1/10/2022
Suresh M. VERIFIED CUSTOMER
Excellent service was provoded
1/10/2022
Tommy R. VERIFIED CUSTOMER
Daren got me in and out and provided excellent service.
1/9/2022
Mark P. VERIFIED CUSTOMER
Jody McPhail has been great throughout the process of getting the panoramic sunroof repaired/replaced on my 2016 Ford F150 King Ranch. He professionalism and desire to provide the best service possible is excellent. My problem was with the fact that there was a failure with the sunroof in the first place. I had greater expectations of higher quality workmanship. In addition to the first repair I needed to bring the vehicle back for a total of four visits to include two sunroof replacements within the period of a few months. In my opinion that is a **** to the consumer and an issue that should be investigated and remedied. Please contact me if you care to discuss this further.
1/9/2022
Steve H. VERIFIED CUSTOMER
Very good! She work with me ! She very appreciate!