Johnny provided excellent service. He provided updates during the time of service and was very polite.
11/19/2018
Belinda H. VERIFIED CUSTOMER
Aaron was super nice and very professional. The service team fixed my car within 1 day.... the only thing I was disappointed about: when I usually get my car serviced it gets cleaned inside and out and it didn't this time. Also I had to give back that awesome 2018 Fusion... overall happy
11/19/2018
Louis C. VERIFIED CUSTOMER
Perfect
11/19/2018
GHASSAN G. VERIFIED CUSTOMER
Great service.
11/18/2018
Bryan H. VERIFIED CUSTOMER
Professional, polite, and made sure everything was right.
11/18/2018
Hugh T. VERIFIED CUSTOMER
Bridget was great. She was very attentive and pleasant to deal with
11/18/2018
TODD E. VERIFIED CUSTOMER
Bob was excellent
Have me a ride home with his personal vehicle
A+ service
11/18/2018
ROBERT G. VERIFIED CUSTOMER
Awesome customer service
11/18/2018
Syed H. VERIFIED CUSTOMER
Will come again!
11/18/2018
Larry R. VERIFIED CUSTOMER
Daren is the best. He makes Grapevine Ford a pleasure to do business with.
11/18/2018
STEVE D. VERIFIED CUSTOMER
This was the first time I could schedule Zaktek service online which was very helpful.
11/18/2018
DONALD M. VERIFIED CUSTOMER
I miss Bob working over at the Lincoln side. It was a great day to have him as my service manager. You have an excellent customer oriented employee.
11/18/2018
THIAGO D. VERIFIED CUSTOMER
Bob was great. He’s friendly, followed up regarding the service and left me voicemails explaining what happened and when my car ETA was. thank you.
11/18/2018
Ruben F. VERIFIED CUSTOMER
Always exceptional service.
11/18/2018
GEORGIA C. VERIFIED CUSTOMER
Bridget is wonderful. Love my Lincoln and Grapevine Lincoln Ford. Best service department ever. And this is from a former Mercedes driver!!
11/17/2018
FRED P. VERIFIED CUSTOMER
Great service!
11/17/2018
JIMMY D. VERIFIED CUSTOMER
Great job
11/17/2018
Alvin C. VERIFIED CUSTOMER
Was impressed that Andrew greeted me by name as I was getting out of my car.
11/17/2018
NELSON M. VERIFIED CUSTOMER
Awesome service adviser
11/17/2018
ROBERT M. VERIFIED CUSTOMER
Eddy did what he said he would do in a timely and professional manner