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Real Reviews from VERIFIED CUSTOMERS
JOHN G. VERIFIED CUSTOMER
Service was great. Thank you.
11/17/2018
MARIAN E. VERIFIED CUSTOMER
Outstanding and excellent as always. Arron M is super. Mbe
11/17/2018
SCOTT F. VERIFIED CUSTOMER
Pete was great, couldn’t ask for a better experience.
11/17/2018
Lucious R. VERIFIED CUSTOMER
Jason was amazing.
11/17/2018
DWAIN K. VERIFIED CUSTOMER
Pete did a fantastic job!
11/17/2018
Tommy C. VERIFIED CUSTOMER
Andrew, was awesome. He squeezed my truck in today on short notice. He got me taken care of and did a great job keeping informed of my repairs.
11/17/2018
Prabhudas Z. VERIFIED CUSTOMER
He was very helpful and answered all my questions please thank him for me good job
11/17/2018
Betty C. VERIFIED CUSTOMER
Really a Great experience. I appreciate the efficiency and professional advise. I am very satisfied.
11/17/2018
MICHAEL M. VERIFIED CUSTOMER
Josh is a true asset to your company. He kept me updated the whole time my truck was being serviced. Thanks Josh
11/17/2018
Deanne R. VERIFIED CUSTOMER
I know how important those surveys are and I will complete it,
11/17/2018
STUART G. VERIFIED CUSTOMER
I can't say enough good things about my service advisor, Daren Hayden. He is the main reason I continue to service my vehicle at Grapevine Ford.
11/16/2018
Timothy R. VERIFIED CUSTOMER
I really appreciate Aaron's help. The mechanics fit my truck in unscheduled and put me back on the road overnight. thanks tim ryan
11/16/2018
Wayne W. VERIFIED CUSTOMER
Bridget was awesome! She represents you very well and solidified my pleasure with your dealership. I was most pleased how she went above and beyond to diagnose and communicate with me through. Outstanding service!!
11/16/2018
Lanette J. VERIFIED CUSTOMER
I appreciate Micheal keeping me informed. He was completely transparent with me and I truly appreciated his honesty.
11/16/2018
ELLEN M. VERIFIED CUSTOMER
I love your service department!!!!
11/16/2018
Christoph J. VERIFIED CUSTOMER
Josh is awesome!
11/16/2018
DAVID S. VERIFIED CUSTOMER
Daren Hayden is absolutely the best. He was totally involved in every aspect of the repair to my vehicle and went above and beyond to ensure that I was kept informed through the entire process. Daren is a tremendous asset to Grapevine Ford. I am confident he will be our 1st call for all of my commercial fleet service. DAVID S
11/16/2018
Darsit B. VERIFIED CUSTOMER
After spending 1100 bucks I would like to get my car back with the plastic wraps thrown out of the car and not thrown onto the floor of the passenger side for me to throw away. I also would like to think my car could be washed properly and more importantly vacuumed. My local car wash has my vehicle spotless and towel dried for 20 bucks. It can’t cost Grapevine Ford too much more than that. It’s always the little things that matter but most places never seem to care. Just hoping the mechanics pay more attention to detail with the work that was done.
11/16/2018
STEVE J. VERIFIED CUSTOMER
Don't bother, don't think I'll ever buy another Ford
11/16/2018
Thomas G. VERIFIED CUSTOMER
Jason is my service representative from now on!!! People buy from people.....and he is a pleasure to deal With . He has a good attitude about getting the job Done and I believe MY satisfaction when it’s done!
11/16/2018