Andrew took care of me and kept me updated the entire way. Very timely service thanks so much to all involved!
11/15/2018
Horace T. VERIFIED CUSTOMER
Jason was knowledgeable, courteous, and had my best interest during the entire service on my Edge. Jason is a tremendous asset to Grapevine Ford.
11/15/2018
RAUL M. VERIFIED CUSTOMER
Thanks once again
11/15/2018
Marcelo A. VERIFIED CUSTOMER
Professionally service and good car of vehicle.
11/15/2018
Jerry W. VERIFIED CUSTOMER
Don’t send me a survey I don’t like them Aaron is a great person to to work with
11/15/2018
George B. VERIFIED CUSTOMER
The cover of the oil pan was not properly secured and came completely off the next day. We had to come back to the dealership to have it looked at. I had put a temporary bolt I n place as a interim fix however when the dealer service team looked at it they said it was fine and left it the way it was. I see this as two failures: the first was poor workmanship on routine service work and the second was not fixing it to Lincoln standards with Lincoln parts.
11/15/2018
MILDRED O. VERIFIED CUSTOMER
Communication was great. He kept me informed and gave me the information needed to plan for servicing my vehicle.
11/15/2018
CARSON L. VERIFIED CUSTOMER
Bob is the greatest!
11/15/2018
MIKE N. VERIFIED CUSTOMER
I am still having the issue with my GPS unfortunately.
11/14/2018
Patricia L. VERIFIED CUSTOMER
Johnny was both professional and courteous.
11/14/2018
Steve B. VERIFIED CUSTOMER
Took nearly 3 hours to get an oil change, tire rotation, wiper blades, and a recall done. Was told it all should only take about an hour and a half.
11/14/2018
Robin F. VERIFIED CUSTOMER
Pete was able to fit me in and get all of my car repairs complete...best ever...thanks Pete
11/14/2018
Bill S. VERIFIED CUSTOMER
You are most Welcome!! I always have confidence in the Grapevine Ford Team
I expect to stop by tomorrow to pay for services done!!
11/14/2018
BARBARA V. VERIFIED CUSTOMER
He was very nice. Helpful and friendly.
11/14/2018
DAVID C. VERIFIED CUSTOMER
Jason did a very good job of taking care of me. Exceptional service. I will continue bringing my Edge to Grapevine Ford.
11/14/2018
Tom D. VERIFIED CUSTOMER
Thanks Pete BROshell!!!
11/14/2018
JOHNNY M. VERIFIED CUSTOMER
She got my truck done in plenty of time. I asked it to be done by 12:30 and I was out of there by 12.
11/14/2018
Patricia D. VERIFIED CUSTOMER
Minor warranty issue was handled efficiently by Eddie.
11/14/2018
RUSSELL B. VERIFIED CUSTOMER
Fine job
11/14/2018
DAVID G. VERIFIED CUSTOMER
Service completed quickly. Excellent customer follow up.