She was very helpful and I greatly appreciate her help.
11/4/2018
Kim K. VERIFIED CUSTOMER
Since my car was in for a recall felt I should have been given a rental the entire time you had my car. I was only offered a rental when the replacement part was defective and you had to order another one.
11/4/2018
Gregory M. VERIFIED CUSTOMER
Excellent customer service by Fleet Department at Grapevine Ford.
11/4/2018
BETHANY S. VERIFIED CUSTOMER
Michael was great and honest with me and I truly appreciate him being patient with me.
11/4/2018
BEATRIZ B. VERIFIED CUSTOMER
I am always very satisfied with the quality of service from Pete Roshell. His quality of service and integrity when it comes to price are the reason I drive my Jeep (not a Ford) 28 miles from Plano to get my vehicle serviced. It is worth the drive to get this type of service. Thank you.
11/4/2018
Kevin P. VERIFIED CUSTOMER
Pete was Great and quick with my service, I would love for him to assist me again!
11/4/2018
Doug R. VERIFIED CUSTOMER
He kept me updated during the entire service. Nice job!
11/4/2018
DEBBIE A. VERIFIED CUSTOMER
Always Excellent, Excellent service and respectful positive influence.
11/4/2018
Jeffrey D. VERIFIED CUSTOMER
You are the best.
11/4/2018
LYNN T. VERIFIED CUSTOMER
Im very happy
11/4/2018
GLEN C. VERIFIED CUSTOMER
He should get 6 stars. Super service.
11/4/2018
Vickyi Y. VERIFIED CUSTOMER
Jody took very good care of me. The first time I was there you were out of the part, Jody kept me informed, checking in with me and then getting me in to have the work done. Everyone there was kind and curtious.
11/4/2018
Chris E. VERIFIED CUSTOMER
Alfredo did fine. But your guys who wash the cars NEVER clean the inside of the windshield.
11/4/2018
Mickey T. VERIFIED CUSTOMER
Hands down the best customer service I’ve ever received at any car dealership. He was kind caring and helpful! Very lucky that he was the person to help me get my car taken care of.
11/3/2018
Edward C. VERIFIED CUSTOMER
Great job! Took care of problem right
and right away.
11/3/2018
MEGAN M. VERIFIED CUSTOMER
Eddie has been a great help and very patient with getting my car fixed in the almost 3 month long process. A much better change from my previous service advisor. It has been a pleasure working with him. He has been timely and consistent.
11/3/2018
Mark G. VERIFIED CUSTOMER
Great job. Josh is super.
11/3/2018
CARLEIGH S. VERIFIED CUSTOMER
Thank you Grapevine Ford!
11/3/2018
Paul P. VERIFIED CUSTOMER
Andrew was amazingly helpful!
11/3/2018
BRIAN M. VERIFIED CUSTOMER
She communicated great and did a very professional job