Bridget was excellent! Very friendly and kept us informed!
10/31/2018
Ginger H. VERIFIED CUSTOMER
Pete went above and beyond to help me.
10/31/2018
NANCY P. VERIFIED CUSTOMER
I've been a Ford customer for the last 30 plus years. Very satisfied with the kind, curtious, dependable service technicians.
10/31/2018
Derek B. VERIFIED CUSTOMER
Best customer service I’ve had from grapevine ford hands down
10/31/2018
JOHN A. VERIFIED CUSTOMER
She was very thourgh with the service request and kept me informed.
10/31/2018
Ian B. VERIFIED CUSTOMER
Made me reschedule because he couldn’t get both recalls done on a Friday. So rescheduled for the following Monday and still could t get it done. Only got one recall done and will have to come back. Also, had my truck all day and didn’t get it washed...
10/31/2018
JACKIE B. VERIFIED CUSTOMER
Always great service.
10/31/2018
Wendell D. VERIFIED CUSTOMER
Very efficient and most professional
10/31/2018
Steven K. VERIFIED CUSTOMER
Thanks Bryan.
10/31/2018
JOE C. VERIFIED CUSTOMER
Eddie was excellent
10/31/2018
Deepak K. VERIFIED CUSTOMER
Lauren was very helpful, professional and efficient.
10/30/2018
KAI H. VERIFIED CUSTOMER
Nice service thanks
10/30/2018
JOEY M. VERIFIED CUSTOMER
Alfredo was supposed to wash and vacuum my car. He said he did, but did not. I’m not happy.
10/30/2018
HENRY L. VERIFIED CUSTOMER
Alfredo, was professional, courteous to my needs and got me in and out.
Thanks,
Henry
10/30/2018
MATTHEW B. VERIFIED CUSTOMER
Andrew did a wonderful job! Answered all my questions and made sure I was taking care of. Would recommend him to anyone that asked.
10/30/2018
Ayoub S. VERIFIED CUSTOMER
Bryan is great guy to work with.
10/30/2018
Marc S. VERIFIED CUSTOMER
Pete was great to work with and did a fine job.
10/29/2018
Kevin L. VERIFIED CUSTOMER
I asked for a diagnosis and price quote and they told me about something else, price quoted that never mentioned what I brought it in for to begin with. So now I don’t have an answer to my initial question AND I have to pay the diagnostic fee. What a deal.....
10/29/2018
John D. VERIFIED CUSTOMER
Johnny was very nice and one of the best service advisors I've had at Grapevine Ford