Timely service. I felt like I was a real person. Appreciate the caring.
1/5/2022
Will H. VERIFIED CUSTOMER
Excellent customer service from Pete! He helped clarify many questions I had regarding my vehicle.
1/5/2022
Roxanne L. VERIFIED CUSTOMER
Great service as always
1/5/2022
ERIC S. VERIFIED CUSTOMER
Great service.
1/5/2022
Robert K. VERIFIED CUSTOMER
Great service! Thanks!
1/5/2022
Dustin D. VERIFIED CUSTOMER
Pete’s great!
Been coming to Pete for over 3 yrs now.
1/5/2022
Rod S. VERIFIED CUSTOMER
Pete is excellent!!
1/5/2022
Robert S. VERIFIED CUSTOMER
Everything went well
1/5/2022
Logan S. VERIFIED CUSTOMER
He is always nice and factual. He was prompt and 2 or 3 other people made sure I was taken care of already. He makes me want to use grapevine ford for my service even after my first service ever did not go well. He saw me walking towards the service center and had the car brought around before I even got to counter.
1/5/2022
Dave S. VERIFIED CUSTOMER
Waited more than 2 1/2 hours for an oil change. Though I appreciate no charge for yesterday’s service, I won’t be back. I thought there would be more value in getting an oil change at a dealership. After yesterday I’ve concluded that it isn’t worth the additional time that it takes versus going to my local Kwik Kar.
1/5/2022
Allyson S. VERIFIED CUSTOMER
Alfredo was very kind and helpful. He made my first experience at Grapevine Ford a great one. I will definitely be returning for future service needs.
1/4/2022
Larry P. VERIFIED CUSTOMER
Quick and easy, thank you!
1/4/2022
John M. VERIFIED CUSTOMER
Great service as always! Thank you
1/3/2022
Mark W. VERIFIED CUSTOMER
Jody is very attentive and communicates well
1/2/2022
Ghassan G. VERIFIED CUSTOMER
Great service
1/2/2022
JOHN H. VERIFIED CUSTOMER
Great experience from start to finish. Thank you.
1/1/2022
JOHN G. VERIFIED CUSTOMER
Jody went above and beyond to make sure our needs were met. I was highly satisfied and will recommend Grapevine Ford ( and Jody in particular) to anyone who is looking to have their vehicle serviced.
1/1/2022
Robert V. VERIFIED CUSTOMER
Tyler was very helpful
1/1/2022
Brent W. VERIFIED CUSTOMER
The car detail service was amazing, it was literally like getting a new car! Just one thing, we were able to schedule the detailing appointment online on Wednesday but apparently that service isn’t available that day, so I had to leave my car another day which I wasn’t planning for. Shouldn’t have been able to schedule if the service wasn’t available. :(
1/1/2022
Gnanapazham G. VERIFIED CUSTOMER
Alfredo was very quick in attending to the request