Pete was awesome, work done in a timely manner ! Kept me up to date and we discussed future work that needs done.
He’s the kind of service advisor has people coming back to Grapevine Ford!
12/18/2021
Jim D. VERIFIED CUSTOMER
Great service all around! Thank you Aaron
12/18/2021
Jeffrey S. VERIFIED CUSTOMER
Heath did a great job.
12/18/2021
Doris G. VERIFIED CUSTOMER
We were there too long and didn't keep me informed.Gave me and appointment on Thursday for 12:30 didn't call me to let me my appointment had been cancelled
12/18/2021
Wayne W. VERIFIED CUSTOMER
Heath has demonstrated a very high level of customer service and certainly exceeded my expectations in the area of customer satisfaction. I appreciate his diligence in following up and following through on the repair issues. Thank you!
12/18/2021
Amy P. VERIFIED CUSTOMER
Very helpful with a last minute tire issue!!
12/18/2021
Bailie M. VERIFIED CUSTOMER
Pete was great. Good communication, beat the time estimate, and answered all of my questions. I’ll be back.
12/18/2021
Zak D. VERIFIED CUSTOMER
Tyler was very helpful and knowledgeable with all needs to my truck. Appreciate all your efforts Tyler, well done!
12/17/2021
Marian B. VERIFIED CUSTOMER
As always Aaron is an excellent outstanding person to work with. I trust him completely. Mbe
12/17/2021
Federico C. VERIFIED CUSTOMER
First time that I have worked with Tyler. He was helpful.
12/17/2021
James G. VERIFIED CUSTOMER
Aaron was great! Professional and polite. Thank you!
12/17/2021
Nafis K. VERIFIED CUSTOMER
Excellent service from Tyler
12/17/2021
Susan R. VERIFIED CUSTOMER
Jody is phenomenal and was so helpful! She communicated with me regularly while our car was being fixed. She is great!!
12/17/2021
Gregory M. VERIFIED CUSTOMER
They made the entire process extremely painless. They picked up the vehicle, took care of everything and returned it once it was done I couldn’t be happier. ????????????
12/17/2021
Scott F. VERIFIED CUSTOMER
Bob was excellent as usual, but my CarPlay is not working and I’m very busy bringing it back and forth is frustrating. Disappointed that I have another issue with my Lincoln navigator.
12/16/2021
Enoch T. VERIFIED CUSTOMER
Pete in drive up service took great effort to service my F150
12/16/2021
James B. VERIFIED CUSTOMER
Matt was great! Very professional!
Kept me up to date thru the whole process.
Very efficient. Job well done!
Thanks Matt.
12/16/2021
Robert G. VERIFIED CUSTOMER
Pete is awesome as always. Took care of my concerns and got me out and on my way quickly!
12/16/2021
Leonard M. VERIFIED CUSTOMER
Bob is the best service agent of all
12/16/2021
DAN R. VERIFIED CUSTOMER
Great job! Thanks Pete ! You are always there for me! Merry Christmas!????