Tyler is always very helpful and explains things well. His approach and demeanor make it an easy decision to have the dealership handle all maintenance, service, and repairs.
12/10/2021
Danny R. VERIFIED CUSTOMER
Chris was exceptionable today, he took care of all the service needs we discussed on our vehicle, and delivered “when” he said he would on completion, but that’s only part of what he did.
We discussed a recall and he took it and ran and he had Scott Alter contact me and we were able to get that scheduled.
12/10/2021
BETSY S. VERIFIED CUSTOMER
Chris was very helpful
12/10/2021
Jeffrey D. VERIFIED CUSTOMER
Great service!
12/10/2021
Stephanie C. VERIFIED CUSTOMER
Jody did a great job and really helped when I was in a difficult situation wirh my car. She helped me find the best timing to fit my car in to be repaired. I really appreciate the great service she provided.
12/10/2021
Joell S. VERIFIED CUSTOMER
Christopher Walker was very professional and got me in and out in a timely manner. I would call him again to schedule my next visit.
12/10/2021
Bruce W. VERIFIED CUSTOMER
Aaron was great. He was professional and thorough with everything that had to do with my pickup. It took longer than I expected. Aaron kept me informed of where we were in the process at every step. I would definitely recommend Aaron to anyone that needs service at Grapevine Ford.
12/10/2021
Ben A. VERIFIED CUSTOMER
Merry Christmas
12/10/2021
BRIAN M. VERIFIED CUSTOMER
Service was great and the process was easy and quick
12/10/2021
Jennifer E. VERIFIED CUSTOMER
It is always a pleasant experience with Alfredo. He is very friendly, professional and makes sure everything is taken care of when servicing my vehicle. He is a great member of your service department team. And why we continue doing business with Grapevine Ford.
12/10/2021
Pablo D. VERIFIED CUSTOMER
Bob did an excellent job explaining all and keeping me posted.
Fast service!
Thanks Bob!
12/9/2021
Jason G. VERIFIED CUSTOMER
Pete works hard to provide the upmost quality customer service. He goes above and beyond the assist and communicate with the customer.
12/9/2021
Alexander S. VERIFIED CUSTOMER
Jody was very attentive and took care of my car while it was there. It was clean and In great shape when I picked it up. Thank you, Jody!
12/9/2021
Virginia M. VERIFIED CUSTOMER
Ok
12/9/2021
Eric R. VERIFIED CUSTOMER
Great service
12/9/2021
JUAN M. VERIFIED CUSTOMER
Suffice to say that I had swore off Grapevine Ford due to the really bad advisors that had served me before Tyler. I then encountered the answering service that must be in some foreign country, and figured that you guys had gone belly up as far as any local talent.
Lo , and behold, Tyler has totally restored what a real friendly, helpful person in a service business should be.
Let others be bosses, managers, etc., show him the money, and please keep him happy.
JUAN M